New York State Department of Civil Service Announces Examinations Open to All Qualified Individuals

Labor Services Representative Trainee 1

Written Test To Be Held
October 13, 2007
Applications Must Be Submitted or Postmarked By
September 04, 2007

 

Exams Included on This Announcement
Exam Number Exam Title Open to Employees of Salary Salary Grade
00-115 Labor Services Representative Trainee 1 Labor, Department of $34,260 Equated to G-13
00-116 Labor Services Representative Trainee 1 (Chinese Language) Labor, Department of $34,260 Equated to G-13
00-117 Labor Services Representative Trainee 1 (Korean Language) Labor, Department of $34,260 Equated to G-13
00-118 Labor Services Representative Trainee 1 (Local Veterans Employment) Labor, Department of $34,260 Equated to G-13
00-119 Labor Services Representative Trainee 1 (Rural) Labor, Department of $34,260 Equated to G-13
00-120 Labor Services Representative Trainee 1 (Spanish Language) Labor, Department of $34,260 Equated to G-13

This TRANSITION EXAMINATION is one of several concepts included in a Memorandum of Intent agreed to by New York State and CSEA, and is designed to provide opportunities for employees within state service.

An open-competitive examination is being held at the same time as this transition examination. Agencies have the option of making appointments from either list. If you meet the requirements for the open-competitive as well as the transition examination, you may wish to apply for both. The appropriate processing fee must be filed for the open-competitive examination.

The eligible list resulting from this transition examination will be used to fill two-year traineeships leading to Labor Services Representatives and (Parenthetics) G-16.

Upon successful completion of the 12-month training as a Trainee 1, you will automatically advance to Trainee 2 at a salary of $36,228. Upon satisfactory completion of the 12-month training as a Trainee 2, you will be advanced to the full title of Labor Services Representatives (and Parenthetics), without further examination, at a salary of $40,424.

An appointee's performance in the trainee position and in prescribed training and development programs will be observed and evaluated. The prescribed training and development program will include extensive on-the-job training and carefully designed and monitored work experience. An appointee not meeting required standards can be terminated at any time after the initial eight weeks and before completion of the traineeship. An appointee will be placed on leave from their permanent title and will revert to that title if they do not successfully complete the traineeship.

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Minimum Qualifications

On or before October 13, 2007, you must be a qualified employee of the New York State Department of Labor and have had three months of permanent service in a title allocated to G-9 or higher.

In addition, to qualify for Labor Services Representative Trainee 1 (Local Veterans Employment Representative), you must meet one of the following requirements:

Either 1. you must be a veteran of the U.S. Armed Services who served on active duty for over 180 days for purposes other than training (unless you were released from active duty because of a service-connected disability) and received a discharge other than dishonorable. A copy of your DD-214 will be required at the time of interview.

Or 2. you must be the spouse of a person in the U.S. Armed Services who died of service-connected disabilities, the spouse of certain active duty individuals forcibly detained or listed as missing in action or the spouse of a 100% disabled veteran.*

Or 3. you must have served as a member of a reserve component in the U.S. Armed Services under an order to active duty during a period of war or in a campaign or expedition for which a campaign badge is authorized and received a discharge other than dishonorable.*

* Your eligibility must be verified by the U.S. Department of Veterans Affairs at the time of interview.

In addition, to qualify for Labor Services Representative Trainee 1 (Rural), you must meet one of the following requirements (see Note #2 below):

Either 1. one year of experience in a position providing employment services to agricultural employees or farm workers and three years of general agricultural experience.** Candidates qualifying under this option may substitute up to three years of college study for the general agricultural experience on the basis of 30 semester credit hours equaling one year;

Or 2. a bachelor's degree in an agricultural program;

Or 3. graduation from a two-year agricultural institute and two years of general agricultural experience;

Or 4. a bachelor's degree and two years of general agricultural experience.

** Employment services experience is defined as experience with an organization that provides services to job seekers or employers, where the primary objectives are to direct job seekers to appropriate services, training or employment opportunities and to match job seekers with employer needs. For this examination, the services must have been provided to agricultural employees or farm workers. Experience as an owner/operator of, or worker on a farm is NOT included in this definition.

General agricultural experience is defined as experience in a position with an organization whose primary objective is service to rural people. This could include, but is not limited to, selling/servicing farm equipment or commodities, owning/operating a farm, or working on a farm planting/cultivating/harvesting products.

If you were permanently appointed to a qualifying title on or before July 13, 2007, and have served continuously in this title since that date, you are eligible to file for this examination.

Qualifying Experience for Appointment from the Eligible List

Successful candidates will be qualified for appointment from the eligible list after completing two years of permanent service as a G-9 or higher or one year as a G-13 or higher.

The Positions

These positions are located in many locations throughout the state.

Notes

  1. Your degree or college credit must have been awarded by a regionally accredited college or university or one recognized by the NYS Education Department as following acceptable educational practices. If your degree or college credit was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. You can write to the Examination Information Desk of the Department of Civil Service for a list of acceptable companies who provide this service. You must pay the required evaluation fee. If you are applying on the Internet, you must mail the independent verification of equivalency to the New York State Department of Civil Service, Alfred E. Smith State Office Building, Albany, New York 12239, Attention: S4CDT.
  2. If you expect to meet the educational requirements by December 31, 2007, you can be admitted to the written test but you cannot be considered for appointment until you submit proof of successful completion of the educational requirements to the New York State Department of Labor.
  3. In accordance with Section 52.11 of the Civil Service Law, individuals serving permanently in the non competitive or labor class in a qualifying title (including those serving under Section 55b/c) who otherwise meet the requirements for taking these examinations are eligible to compete in these examinations.
  4. For No. 00-119 Labor Services Representative Trainee 1 (Rural) examination, there are special minimum qualifications in addition to the usual "time in service requirement." If you are filing on the Internet, please list all pertinent information online. If you are applying on XD-5 Application Card, you must list all pertinent information on the Application Card. Attach additional sheets to your application if needed. If you pass the exam, at the interview, you will be required to have a valid license to operate a motor vehicle in New York State or otherwise demonstrate your ability to meet the transportation needs of the job.
  5. If you pass the examination for No. 00-120 Labor Services Representative Trainee 1 (Spanish Language), No. 00-116 Labor Services Representative Trainee 1 (Chinese Language), or No. 00-117 Labor Services Representative Trainee 1 (Korean Language), you will be required to demonstrate your Spanish/Chinese/Korean language proficiency at a level that will ensure your ability to perform properly the duties of the position.
  6. If you meet the Minimum Qualifications you may also be interested in competing in No. 00-122 Unemployment Insurance Reviewing Examiner Trainee also being held on October 13, 2007. Those positions are located in Albany. Refer to the announcement for that examination. You may file for any combination of these examinations by completing one application form listing the number(s) and title(s) of the examination(s) in which you are interested.
  7. An open-competitive exam is also being held for these positions. The Department of Labor has the option of making appointments from either the list resulting from this examination or the list resulting from the open competitive examination. If you meet the requirements for both examinations, you may wish to file for both. The processing fee must be paid for the open-competitive examination unless you are eligible for a fee waiver.

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Duties

As a Labor Services Representative Trainee 1, you would be trained, under supervision to assist customers and provide services to the public in accordance with quality and quantity standards mandated by various laws, rules, and federal regulations. You would learn how to interview and elicit information from customers to ascertain services appropriate to meet their needs. Such services could include: eligibility determination for unemployment insurance benefits, referral to employment opportunities and/or training programs, or various alternative services available from the Department of Labor and other public and private agencies. You would use computer applications and keyboarding skills to accomplish many of these activities.

As a Labor Services Representative Trainee 1 (Chinese/Korean/Spanish Language), you would perform the same duties as above and would be expected to serve customers who speak the respective languages.

As a Labor Services Representative Trainee 1 (Local Veterans Employment Representative), you would perform the same duties as above for the benefit of eligible veterans, transitioning service members, and other eligible persons. You would provide and facilitate a full range of employment and training services and advocate for veterans with business-, industry-, and community-based organizations.

As a Labor Services Representative Trainee 1 (Rural), you would perform similar duties as above, while serving job seekers, farm labor contractors, and employers. The work is cyclical and determined by the growing and harvesting seasons. The positions involve doing field work for at least 25% of the time. You would be required to have a valid license to operate a motor vehicle in New York State, or otherwise demonstrate your ability to meet the transportation needs of the job.

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Subject of Examination

There will be a written test which you must pass in order to be considered for appointment. The written test is designed to test for knowledge, skills, and/or abilities in such areas as:

  1. Evaluating conclusions in light of known facts - These questions will consist of a set of facts and a conclusion. You must decide if the conclusion is proved by the facts, disproved by the facts or if the facts are not sufficient to prove or disprove the conclusion. The questions will not be specific to a particular field.
  2. Interacting with the public - These questions test for the ability to interact with other people in a courteous and professional manner. Topics include obtaining and presenting information and providing assistance, advice, and customer service to people with diverse needs, perspectives, personalities, and levels of familiarity with agency operations.
  3. Interviewing - These questions test for knowledge of the principles and practices employed in obtaining information from individuals through structured conversations. These questions require you to apply the principles, practices, and techniques of effective interviewing to hypothetical interviewing situations. Included are questions that present a problem arising from an interviewing situation, and you must choose the most appropriate course of action to take.
  4. Preparing written material - These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.
  5. Understanding and interpreting written material - These questions test how well you comprehend written material. You will be provided with brief reading selections and will be asked questions about the selections. All the information required to answer the questions will be presented in the selections; you will not be required to have any special knowledge relating to the subject areas of the selections.
  6. Understanding, interpreting and applying written material based on selections of law - These questions are designed to test how well candidates can read, understand and apply provisions of law to hypothetical case situations. The candidates will be provided with a brief reading selection of a law, regulation and/or directive along with a set of facts describing the hypothetical situation and be required to answer a series of questions which require applying the law, regulation or directive to the case. The candidates will not be required to bring any knowledge of any particular law to the test, but may be required to perform arithmetic computations or interpret tabular data in order to arrive at the answers to the questions.

If you pass, your seniority credit(s), if any, will be included in the computation of your final score. Rank on the eligible list will be determined after adding any wartime veterans' credits to your final passing score.

Credit for Seniority

Seniority is credited at the rate of one credit for each five-year period (or fraction thereof), excluding the first year of service.

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How To Apply

This announcement is for viewing purposes only.

Additional Information

New York State is an Equal Opportunity Employer

It is the policy of the State of New York to provide for and promote equal opportunity in employment, compensation and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

Religious Accommodation

Most written tests are held on Saturdays. If you cannot take the test on the announced test date, due to a conflict with a religious observance or practice, check the box under “Religious Accommodation.” We will make arrangements for you to take the test on a different date (usually the following day).

Reasonable Accommodations in Testing

In addition, it is the policy of the Department of Civil Service, in accordance with the New York State Human Rights Law and the Americans with Disabilities Act, to provide qualified persons with disabilities equal employment opportunity and equal opportunity to participate in and receive the benefits, services, programs, and activities of the Department. It is the policy of the Department to provide such persons reasonable accommodations and reasonable modifications as are necessary to enjoy equal opportunity. Persons with disabilities who require an accommodation to participate in an examination must note this on their applications. Further information is available from the Special Arrangements Unit of the Department of Civil Service at 518-457-2487 [press 2, then press 2] in the Albany area, toll free at 1-877-697-5627 [press 2, then press 2], or via TDD (telecommunications device for the deaf) at 518-457-8480.

Admission to Examination

Notice to appear for the test may be conditional as review of applications may not be made until after the test. If you have not received your notice to appear for the written test three days before the date of the test, call 518-474-6470 in the Albany area or toll free at 1-877-697-5627 [press 2, then press 1].

Multiple Examinations Scheduled for the Same Day

With the exception of written tests announced by New York City, if you have applied to take a written test announced by a local jurisdiction (county, town, city) scheduled to be held on the same test date as this written test, you must call 518-474-6470 in the Albany area or toll free at 1-877-697-5627 [press 2, then press 1], no later than two weeks before the test date, to make arrangements for taking all tests at one test site. All tests will be held at the state examination center.

Eligibility for Examination

To be eligible to compete in this examination, you must be employed in the specified department or agency on a permanent or contingent permanent basis in the competitive class, or in the non-competitive class or labor class if specifically noted on this announcement (or be on an appropriate preferred list), and have the specified time in the specified title or salary grade. You may not compete in a test for a title if you are permanently employed in that title (unless you are still on probation) or in a higher direct line of promotion.

S4/TC1 CDT-tmc
Issued: 7/27/07

This announcement is subject to amendment or cancellation without notice. Do not copy it, or post it to any other site, but link to it instead.

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