New York State Department of Civil Service Announces Examinations Open to All Qualified Individuals
Crime Victims Specialist 1
- Written Test To Be Held
- September 20, 2008
- Applications Must Be Submitted or Postmarked By
- August 18, 2008
|Exam Number||Exam Title||Salary||Salary Grade||Fee|
|25-001||Crime Victims Specialist 1||$40,394||G-14||$30|
|25-002||Crime Victims Specialist 1 (Chinese Language)||$40,394||G-14|
|25-003||Crime Victims Specialist 1 (Spanish Language)||$40,394||G-14|
Appointees who work in the five boroughs of New York City or in Nassau, Suffolk, Rockland, or Westchester Counties will receive an additional $1,302 annual downstate adjustment. Appointees who work in Dutchess, Orange, or Putnam Counties will receive an additional $651 annual mid-Hudson adjustment.
On or before September 20, 2008, you must have:
- a bachelor's degree in criminal justice, criminology, sociology, or public administration; OR
- an associate's degree in criminal justice, criminology, sociology, or public administration AND two years of experience described below; OR
- four years of the qualifying experience described below.
Experience in claims investigations, claims examination, or providing direct service* to crime victims.
* Direct service is defined as those services which immediately respond to the emotional and physical needs of crime victims such as crisis intervention; accompaniment to hospital and court appointments; hotline counseling; emergency food, clothing, transportation, and shelter; and processing applications to the Crime Victims Board.
- Appropriate part-time and volunteer experience, which can be verified, will be accepted on a prorated basis.
- New York State residence is not required.
- Your degree must have been awarded by a regionally accredited college or university or one recognized by the NYS Education Department as following acceptable educational practices. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. You can write to the Examination Information Desk of the NYS Department of Civil Service for a list of acceptable companies who provide this service. You must pay the required evaluation fee. If you are applying on the Internet, you must mail the independent verification of equivalency to the NYS Department of Civil Service, Alfred E. Smith State Office Building, Albany, New York 12239. Attention: S2LJO
- If you expect to meet the education requirements by December 31, 2008, you can be admitted to the written test but you cannot be considered for appointment until you submit proof of successful completion of the educational requirement to the Crime Victims Board.
- If you are qualified for Crime Victims Specialist 1 (Spanish Language or Chinese Language), you should also file for Crime Victims Specialist 1, as there is only one application processing fee.
- If you pass the examination for No. 25-002, Crime Victim Specialist 1 (Chinese Language) or No. 25-003, Crime Victim Specialist 1 (Spanish Language), you will be required to demonstrate your Chinese or Spanish language proficiency at a level that will ensure your ability to perform properly the duties of the position. Only enough candidates to fill current vacancies will be called to the proficiency test.
These positions exist in the New York State Crime Victims Board. Crime Victims Specialist 1 positions exist in Albany, Buffalo, and Brooklyn. Crime Victims Specialist 1 (Spanish Language) positions exist in Albany and Brooklyn. Crime Victims Specialist 1 (Chinese Language) positions exist in Brooklyn.
As a Crime Victims Specialist 1, you would review compensation claims filed by crime victims or their survivors. You would interview individuals connected with the claim (e.g., claimants, police, attorneys, and medical personnel). You would review submitted documents for accuracy, completeness, and validity of information; obtain necessary supporting documentation; compute financial losses; and prepare written reports and recommendations to the Crime Victims Board members for final disposition. You may speak to victim services programs and other organizations on the services and programs offered by the Crime Victims Board.
Subject of Examination
There will be a written test which you must pass in order to be considered for appointment. The written test is designed to test for knowledge, skills, and/or abilities in such areas as:
- Assisting victims in crime victims programs - These questions test for knowledge of the principles, practices, and programs associated with assisting crime victims in New York State. Questions may cover such topics as: eligibility guidelines for receiving assistance; determining the social, legal, personal, emotional, educational, legal and employment resources needed by crime victims and their families; referring victims and their families for those resources; using a variety of sources to obtain information; explaining the claim process to the victim; and understanding of related agencies programs and regulations.
- Evaluating conclusions in light of known facts - These questions will consist of a set of facts and a conclusion. You must decide if the conclusion is proved by the facts, disproved by the facts or if the facts are not sufficient to prove or disprove the conclusion. The questions will not be specific to a particular field.
- Interviewing - These questions test for knowledge of the principles and practices employed in obtaining information from individuals through structured conversations. These questions require you to apply the principles, practices, and techniques of effective interviewing to hypothetical interviewing situations. Included are questions that present a problem arising from an interviewing situation, and you must choose the most appropriate course of action to take.
- Preparing written material - These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.
- Understanding and interpreting tabular material - These questions test your ability to understand, analyze, and use the internal logic of data presented in tabular form. You may be asked to perform tasks such as completing tables, drawing conclusions from them, analyzing data trends or interrelationships, and revising or combining data sets. The concepts of rate, ratio, and proportion are tested. Mathematical operations are simple, and computational speed is not a major factor in the test.
- Understanding and interpreting written material - These questions test how well you comprehend written material. You will be provided with brief reading selections and will be asked questions about the selections. All the information required to answer the questions will be presented in the selections; you will not be required to have any special knowledge relating to the subject areas of the selections.
Your final score must be 70 or higher in order to pass. Rank on the eligible list will be determined after adding any wartime veterans' and Civil Service Law Section 85-a credits to your final passing score.
How To Apply
New York State is an Equal Opportunity Employer
It is the policy of the State of New York to provide for and promote equal opportunity in employment, compensation and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.
Appointment to many positions in State government require candidates to undergo an investigative screening. This may include a thorough character investigation, a Federal Bureau of Investigation Criminal Record History Check, a Child Abuse Registry clearance, or other similar procedures. Candidates may be fingerprinted and may be required to pay any necessary fees for that procedure. Depending on the nature of the job, the criminal convictions discovered, or any falsified or omitted information revealed, the investigative findings may bar appointment or result in removal after appointment.
Eligibility for Employment
You must be legally eligible to work in the United States at the time of appointment and throughout your employment with New York State. If appointed, you must produce documents that establish your identity and eligibility to work in the United States, as required by the federal Immigration Reform and Control Act of 1986, and the Immigration and Nationality Act.
Most written tests are held on Saturdays. If you cannot take the test on the announced test date, due to a conflict with a religious observance or practice, check the box under “Religious Accommodation.” We will make arrangements for you to take the test on a different date (usually the following day).
Reasonable Accommodations in Testing
In addition, it is the policy of the Department of Civil Service, in accordance with the New York State Human Rights Law and the Americans with Disabilities Act, to provide qualified persons with disabilities equal employment opportunity and equal opportunity to participate in and receive the benefits, services, programs, and activities of the Department. It is the policy of the Department to provide such persons reasonable accommodations and reasonable modifications as are necessary to enjoy equal opportunity. Persons with disabilities who require an accommodation to participate in an examination must note this on their applications. Further information is available from the Special Arrangements Unit of the Department of Civil Service at 518-457-2487 [press 2, then press 2] in the Albany area, toll free at 1-877-697-5627 [press 2, then press 2], or via TDD (telecommunications device for the deaf) at 518-457-8480.
Admission to Examination
Notice to appear for the test may be conditional as review of applications may not be made until after the test. If you have not received your notice to appear for the written test three days before the date of the test, call 518-474-6470 in the Albany area or toll free at 1-877-697-5627 [press 2, then press 1].
Multiple Examinations Scheduled for the Same Day
With the exception of written tests announced by New York City, if you have applied to take a written test announced by a local jurisdiction (county, town, city) scheduled to be held on the same test date as this written test, you must call 518-474-6470 in the Albany area or toll free at 1-877-697-5627 [press 2, then press 1], no later than two weeks before the test date, to make arrangements for taking all tests at one test site. All tests will be held at the state examination center.
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