Opportunities at Work

Beginning Clerical Worker

Written Test To Be Held
May 08, 2010
Applications Must Be Submitted or Postmarked By
March 15, 2010


Exams Included on This Announcement
Exam Number Exam Title Salary Salary Grade Fee
25-309 Beginning Clerical Worker $27,744 G-6 $25
25-310 Beginning Clerical Worker (Spanish Language) $27,744 G-6

One processing fee must accompany your application for either one or more of these examinations.

The salary you receive will depend on a number of factors, including the negotiating unit of the position.

Due to the size of the candidate population for these examinations, you may be assigned to either a morning or afternoon session on either Saturday, May 8, 2010 or Sunday, May 9, 2010. Your admission notice will tell you where and when you are scheduled to appear. You cannot request a day or time in advance or change your scheduled day or time.

Appointees who work in the five boroughs of New York City or in Nassau, Suffolk, Rockland, or Westchester Counties will receive an additional $3,026 annual downstate adjustment. Appointees who work in Dutchess, Orange, or Putnam Counties will receive an additional $1,513 annual mid-Hudson adjustment.

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Minimum Qualifications

There are no education or experience requirements.

This examination will be used to fill positions in the following titles: Business Document Specialist Trainee, equivalent to SG 6; Clerk 1, SG-6; Clerk 1 (Spanish Language), SG-6; Calculations Clerk 1, SG-6; Licensing Services Clerk Trainee, equivalent to SG-6; Mail and Supply Clerk, SG-6; Office Machine Operator, SG-5; Payroll Assistant Trainee, equivalent to SG 6; Public Service Commission Operations Clerk 1 Trainee, equivalent to SG-6; and Stores Clerk 1, SG-6. The majority of positions are at the Grade 6 level. Upon successful completion of a traineeship, which is 12 months, you will automatically advance to the full journey level of SG-9. If you accept a SG-5 or SG-6, you will remain active for traineeship positions on the eligible list. If you accept a traineeship position equated to SG-6, your name will not be on the eligible lists for other positions. Currently, there are vacancies in most titles statewide.


Beginning Clerical Worker positions may exist in one or more language parenthetics. Currently, Clerk 1 (Spanish Language) is the only Beginning Clerical Worker title with a language parenthetic. Parenthetics in other titles and/or languages could be established during the life of these lists if the need occurs. The duties of a position with a language parenthetic are the same as those noted, with the exception that the individual serving in the position may need to be able to communicate at times with non-English speaking clients. At the time of appointment, candidates will be required to demonstrate proficiency in the language required for the position.

The Positions

These positions exist in agencies statewide.

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You will be directly supervised in each position described as follows. Business Document Specialist Trainee - You will perform tasks similar to Clerk 1 duties. Clerk 1 - You will process forms, screen documents, maintain files, and keep records. Your duties might include compiling information, preparing and distributing forms and documents, answering questions orally or in writing, and looking up information. You may also be required to use a visual display terminal or personal computer. It is not necessary to have the skills upon entry; on-the-job training will be provided. Calculations Clerk 1 - You will do mathematical computations and handle numerical records. Your duties might include maintaining statistical or financial records, preparing numerical reports (including charts and graphs), compiling data from various sources, handling computer files, and answering questions about transactions and procedures. Licensing Services Clerk Trainee - You will process various types of transactions related to the licensing of different professions. You will also have frequent written, oral, and/or face-to-face contact with the public for the purpose of answering questions and resolving problems related to the licensing process. You will routinely be required to read and interpret various laws, rules, regulations, and policies governing the licensing process. Mail and Supply Clerk - You will process mail and handle office supplies and equipment. Your duties might include sorting and delivering mail; receiving, storing, and distributing office supplies; unloading shipments; keeping an inventory of forms and publications; and operating equipment such as sorters, collators, inserters, and duplicating and postage machines. Office Machine Operator - You will prepare and operate one or more office machines such as inserters, bursters, staplers, addressing machines, collators, blueprinters, and photocopiers. Operations of these machines include manual tasks such as adjusting the machine, tending the machine during operation, and performing minor maintenance. Payroll Assistant Trainee - You will prepare and process payroll transactions and related documents, answer basic payroll questions, and provide payroll customer service to agency employees. Public Service Commission Operations Clerk 1 Trainee - You will perform tasks similar to Clerk 1 duties. Stores Clerk 1 - In a stockroom, warehouse, records center, institution, retail store, or commissary, you will receive, store, and distribute goods, equipment, material, or records. Your duties might include receiving and checking shipments of material, keeping records, issuing supplies or stock, packaging goods for shipment or storage, loading and unloading equipment or furniture, operating a retail store or commissary, and coding and disposing of batches of records and files.

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Subject of Examination

There will be a written test which you must pass in order to be considered for appointment. The written test is designed to test for knowledge, skills, and/or abilities in such areas as:

  1. Clerical operations with letters and numbers - These questions test for skills and abilities in clerical operations involving alphabetizing, comparing, checking, and counting. The questions require you to follow the specific directions given for each question which may involve alphabetizing, comparing, checking, and counting given groups of letters and/or numbers.
  2. Coding information - These questions test for the ability to use written directions to code information accurately. You will be asked to apply one or more sets of coding rules. Complete directions are provided; no previous knowledge of or training in any coding system is required.
  3. Filing - These questions test for the ability to arrange given information into orders specified by directions. You will be asked to arrange a list of names into a file in several different orders (e.g., alphabetically, by name or job title, and numerically, by age or by other numeric code). Questions ask what name or number appears in a given position in a specified file order. Knowledge of alphabetical and numerical order is required. No knowledge of particular types of filing systems is needed.
  4. Name and number checking - These questions test for the ability to distinguish between sets of words, letters, and/or numbers that are almost exactly alike. Material is presented in two columns, and you will have to determine how the entry in the first column compares with the entry in the second column. You will be instructed to mark your answers according to a designated code provided in the directions.
  5. Reading - These questions test for the ability to read and understand short passages. You will be asked one question about each passage. Everything you need to know to answer the questions is contained in the passages.
  6. Arithmetic computation with calculator - These questions test for the ability to use a calculator to do basic computations. Questions will involve addition, subtraction, multiplication, and division. You will also be asked to round an answer to the nearest whole number. YOU SHOULD BRING WITH YOU A QUIET, HAND-HELD, SOLAR- OR BATTERY-POWERED CALCULATOR FOR USE ON THIS TEST.
  7. Arithmetic reasoning - These questions test your ability to solve an arithmetic problem presented in sentence or short paragraph form. You must read the problem, understand the situation presented, decide what must be done to solve it, and apply the appropriate arithmetic operation(s) in the appropriate order, in order to determine the correct answer. Knowledge of addition, subtraction, multiplication, and division will be necessary. Questions may also involve the use of percents, decimals, and fractions.
  8. Keeping simple inventory records - These questions test your skill in following instructions in order to keep accurate records of different materials received and distributed from a central location. For some questions you will be given written directions for a set of records and forms on which records are kept. You are to complete these forms from partially completed records, then answer questions about the completed records. For other questions you will be given a list of materials, with the quantities and prices per unit of those materials. You will be asked to compute total costs from quantities and unit prices, and to make other calculations based on information in the list and in the questions. The ability to add, subtract, multiply, and divide will be required. Specific knowledge of record keeping systems and techniques will not be needed.

Your final score must be 70 or higher in order to pass. Rank on the eligible list will be determined after adding any wartime veterans' and Civil Service Law Section 85-a credits to your final passing score.

Test Guide

A Guide to the Written Test for the Beginning Clerical Worker Series(pdf192KB) is available. You may request a copy of the test guide by email at examinfo@cs.state.ny.us or by calling the Exams Information Desk at the Department of Civil Service in the Albany area at 518-457-6216 or outside of the Albany area toll free at 1-877-697-5627. In addition, you can prepare for the test by reviewing information about How to Take a Written Test.


If you do not receive a confirmation number after submitting your online application, your application was NOT processed.

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How To Apply

This announcement is for viewing purposes only.

Additional Information

New York State is an Equal Opportunity Employer

It is the policy of the State of New York to provide for and promote equal opportunity in employment, compensation and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

Appointment to many positions in State government require candidates to undergo an investigative screening. This may include a thorough character investigation, a Federal Bureau of Investigation Criminal Record History Check, a Child Abuse Registry clearance, or other similar procedures. Candidates may be fingerprinted and may be required to pay any necessary fees for that procedure. Depending on the nature of the job, the criminal convictions discovered, or any falsified or omitted information revealed, the investigative findings may bar appointment or result in removal after appointment.

Eligibility for Employment

You must be legally eligible to work in the United States at the time of appointment and throughout your employment with New York State. If appointed, you must produce documents that establish your identity and eligibility to work in the United States, as required by the federal Immigration Reform and Control Act of 1986, and the Immigration and Nationality Act.

Religious Accommodation

Most written tests are held on Saturdays. If you cannot take the test on the announced test date, due to a conflict with a religious observance or practice, check the box under “Religious Accommodation.” We will make arrangements for you to take the test on a different date (usually the following day).

Reasonable Accommodations in Testing

In addition, it is the policy of the Department of Civil Service, in accordance with the New York State Human Rights Law and the Americans with Disabilities Act, to provide qualified persons with disabilities equal employment opportunity and equal opportunity to participate in and receive the benefits, services, programs, and activities of the Department. It is the policy of the Department to provide such persons reasonable accommodations and reasonable modifications as are necessary to enjoy equal opportunity. Persons with disabilities who require an accommodation to participate in an examination must note this on their applications. Further information is available from the Special Arrangements Unit of the Department of Civil Service at 518-457-2487 [press 2, then press 2] in the Albany area, toll free at 1-877-697-5627 [press 2, then press 2], or via TDD (telecommunications device for the deaf) at 518-457-8480.

Admission to Examination

Notice to appear for the test may be conditional as review of applications may not be made until after the test. If you have not received your notice to appear for the written test three days before the date of the test, call 518-474-6470 in the Albany area or toll free at 1-877-697-5627 [press 2, then press 1].

Multiple Examinations Scheduled for the Same Day

With the exception of written tests announced by New York City, if you have applied to take a written test announced by a local jurisdiction (county, town, city) scheduled to be held on the same test date as this written test, you must call 518-474-6470 in the Albany area or toll free at 1-877-697-5627 [press 2, then press 1], no later than two weeks before the test date, to make arrangements for taking all tests at one test site. All tests will be held at the state examination center.

Cell Phones or Electronic/Communication Devices at the Test Site

Do not bring cell phones, beepers, headphones, or any electronic or other communication devices to the test site. The use of such devices at the test site in the test room, hallways, restrooms, building, grounds, or other areas could result in your disqualification.

S1/TA1 SAR-vla
Issued: 1/29/2010

This announcement is subject to amendment or cancellation without notice. Do not copy it, or post it to any other site, but link to it instead.

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