New York State Department of Civil Service Announces Examinations Open to All Qualified Individuals

Associate and Principal Staffing Services Representative

Written Test To Be Held
September 6, 2008 and
September 20, 2008
Applications Must Be Submitted or Postmarked By
July 14, 2008

 

Exams Included on This Announcement
Exam Number Exam Title Open to Employees of Salary Salary Grade
36-011 Associate Staffing Services Representative Civil Service, Department of $61,993 G-23
36-012 Associate Staffing Services Representative (A&L) Civil Service, Department of $61,993 G-23
36-020 Principal Staffing Services Representative Civil Service, Department of $74,210 M-2

Promotion Examinations Open To All Qualified Employees of the New York State Department of Civil Service

THE WRITTEN TEST FOR THESE EXAMINATIONS REQUIRES CANDIDATE
PARTICIPATION ON TWO TEST DATES

NOTE: Multiple examinations are being announced for promotion opportunities within the Department of Civil Service. You may also wish to consider applying for the following examinations as noted below:

Additionally on 9/6/08 and 9/20/08:

Number 36-013 Employee Benefits Representative 2
Number 36-014 Employee Benefits Representative 2 (Contract Management)
Number 36-015 Employee Benefits Representative 3
Number 36 016 Employee Benefits Representative 3 (Contract Management)

On 9/13/08 and 9/20/08:

Number 36-008 Associate Classification and Pay Analyst
Number 36-017 Principal Classification and Pay Analyst
Number 36-009 Associate Municipal Personnel Consultant
Number 36-018 Principal Municipal Personnel Consultant
Number 36-010 Associate Personnel Examiner
Number 36-019 Principal Personnel Examiner

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Minimum Qualifications

On or before September 6, 2008, you must be a qualified employee of the New York State Department of Civil Service and have had permanent competitive or 55-b/55-c service as described below:

For Numbers 36-011 and 36-012: service in a position allocated to Grade 18 or higher; OR service as a Trainee 1, Trainee 2, or as a Public Management Intern, which leads to a position allocated to Grade 18 or higher.

For Number 36-020: service as an Associate Staffing Services Representative or Associate Staffing Services Representative (Attendance and Leave).

If you were permanently appointed to a qualifying title on or before September 6, 2008, you are eligible to file for these examinations.

If you receive a qualifying appointment between July 14, 2008, and September 5, 2008, you can be admitted to these examinations. To apply, you must call the Department of Civil Service at (518) 473-6523 between 8:00 a.m. and 4:30 p.m. weekdays. You must provide a copy of your appointment letter or other documentation that substantiates your qualifying appointment.

Qualifying Experience for Appointment from the Eligible List

For Numbers 36-011 and 36-012: After one year of service at the full performance Grade 18 level as described in the minimum qualifications, successful candidates will be qualified for appointment from the eligible list.

For Number 36-020: After one year of service in a qualifying title as described in the minimum qualifications, successful candidates will be qualified for appointment from the eligible list.

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Duties

Associate Staffing Services Representatives serve as technical experts in the planning, arranging, scheduling, and administering of examinations, including oral and performance tests, and develop and apply training and experience rating scales. Incumbents examine personnel transactions representing problem cases and advise agencies on a variety of issues concerned with the certification, appointment, and status of employees. Most assignments are concerned with established classes of positions for which a substantial body of reference material and precedent is available. Incumbents may supervise a unit comprised of Senior Staffing Services Representatives and/or Staffing Services Representative Trainees.

Associate Staffing Services Representatives (Attendance and Leave) serve as subject matter experts in the areas of attendance and leave and employee relations to a variety of groups, including employees and representatives of state agencies. Incumbents answer attendance and leave inquires (oral and written) from agency officials and employee organization representatives. They represent the unit as required at negotiations, arbitrations, meetings, and other forums in a knowledgeable and professional manner. Incumbents draft language for the Attendance and Leave Manual and related memoranda, bulletins, and reports in a clear and concise manner that accurately reflects relevant laws, rules, regulations, contract provisions, and memoranda of understanding. They ensure that resources, files, etc. are updated and available to enable staff to respond to questions on employee benefits and attendance and leave. Incumbents may supervise and train Attendance and Leave staff, assign work, and review production and quality.

Principal Staffing Services Representatives serve as assistants to the Section Head and may assume full responsibility for supervision of the Section in the absence of the Chief Staffing Services Representative. Incumbents may supervise the day-to-day activities of units in the Section by planning the distribution and scheduling of work, monitoring the timeliness and effectiveness of unit and individual performance, training subordinate staff, and participating in conferences with officials of serviced agencies to resolve controversial issues.

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Subject of Examination

The written tests for these examinations may consist of multiple-choice questions and/or situational judgment problems. These written tests are designed to test for knowledge, skills, and abilities in such areas as: For Examination Numbers
36-011 36-020 36-012
Subject Areas to be held on 9/6/08:      
1. NYS Civil Service Law, Rules, Regulations, policies, and related laws, pertaining to the activities of the Staffing Services Division - This subtest will test for the ability to accurately cite and explain, in both oral and written communication, criteria for appointments, retroactive appointments, probationary periods, transfers, reassignments, reinstatements, separations, and leaves, and for knowledge of the use of examinations and eligible lists. X X  
2. Selection planning, development, and administration, including diversity considerations - This subtest will test for knowledge in such areas as successfully staffing new programs; expanding/changing programs; provisional control; job analysis; development of minimum qualifications; use of examination types; test types; affirmative action considerations; coordination of scope conferences; announcing examinations; reviewing applications; processing examinations; certifying and canvassing of lists; performing interdepartmental coordination; and the role of client and other agencies. X X  
3. Appointment and placement issues related to staffing the state service - This subtest will test for knowledge in such areas as permanent appointments, non-permanent appointments, reassignments, reinstatements, transfers, transfers of function, probationary periods, traineeships, managed placements, reemployment efforts, list appropriateness determinations, Civil Service Commission actions, and the impact of title consolidation activities. X X  
4. Administration of the statewide attendance and leave program, including application of NYS Civil Service Law, Rules, and Regulations, and the attendance and leave provisions of the collective bargaining agreements negotiated with state employee organizations - This subtest will test for knowledge of and the ability to advise NYS human resource professionals in such areas as grievances, arbitrations, vacation, sick leave, holidays, overtime, the Family Medical Leave Act, reciprocal agreements, military leave, extraordinary circumstances, and Workers' Compensation leave benefits.     X
Subject Areas to be held on 9/20/08:      
1. Analysis of information - This subtest will test for the ability to analyze information by reading, interpreting, analyzing, and drawing conclusions from text, data, charts, and other information sources, and identifying the most significant problem or issue; focusing on relevant data and text; identifying trends, relationships, and significant features; identifying explanations and/or solutions; selecting the most viable and/or logically defensible alternative(s); proposing, supporting, and evaluating alternatives; evaluating results and consequences; and recommending change based on continued analysis.     X
2. Logical reasoning - This subtest will test for the ability to reason logically by interpreting statements in an accurate and reasonable manner; identifying the logical relationships between related statements; determining the conclusions that can correctly be drawn as a result of information presented; distinguishing between relevant and irrelevant information; and applying logical principles to information provided. X X X
3. Written communications - This subtest will test for the ability to communicate in writing through composing memos, letters, and reports that are based on well-founded mechanics and appropriate content. Such documents should be grammatically correct, logically organized, clear, accurate, use appropriate tone for the intended audience, and reach valid conclusions. X   X
4. Written communications for managers - This subtest will test for the ability to communicate in writing through composing written documents that are based on well-founded mechanics and appropriate content, and reviewing written documents produced by others. Such documents (which may include memos, letters, reports, policy statements, specifications, bulletins, performance evaluations, etc.) should be logically organized, clear, accurate, use the appropriate tone for the intended audience, and reach valid conclusions.   X  
5. Supervision - This subtest will test for the ability to provide effective, direct/first-line supervision to a small work unit, by successfully engaging in activities such as developing constructive working relationships with staff, peers, supervisors, customers, and others; analyzing and resolving work-related issues and designing and implementing action plans; assigning, scheduling, and evaluating work; monitoring the quality, quantity, and timeliness of work; obtaining, analyzing, and communicating information to accomplish work; and resolving work-related problems. X    
6. Management - This subtest will test for the ability to provide effective management of work and people representing a range of diverse, sometimes competing, interests by successfully engaging in activities such as planning, implementing, and evaluating work initiatives; determining relative priorities of work assignments, issues, and problems; researching and analyzing information for problem solution; communicating and interacting with others to accomplish work; designing and implementing action plans; utilizing resources; and aligning work plans with organizational mission and function.   X  

NOTE: Additional information concerning these tests will be made available by August 1, 2008. If you have not received further information on how to access or obtain this material by August 1, 2008, please contact OHRM at (518) 473-4306.

If you pass, your seniority credit(s), if any, will be included in the computation of your final score. Rank on the eligible list will be determined after adding any wartime veterans' credits to your final passing score.

Credit for Seniority

Seniority is credited at the rate of one credit for each five-year period (or fraction thereof), excluding the first year of service.

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How To Apply

This announcement is for viewing purposes only.

Additional Information

New York State is an Equal Opportunity Employer

It is the policy of the State of New York to provide for and promote equal opportunity in employment, compensation and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

Religious Accommodation

Most written tests are held on Saturdays. If you cannot take the test on the announced test date, due to a conflict with a religious observance or practice, check the box under “Religious Accommodation.” We will make arrangements for you to take the test on a different date (usually the following day).

Reasonable Accommodations in Testing

In addition, it is the policy of the Department of Civil Service, in accordance with the New York State Human Rights Law and the Americans with Disabilities Act, to provide qualified persons with disabilities equal employment opportunity and equal opportunity to participate in and receive the benefits, services, programs, and activities of the Department. It is the policy of the Department to provide such persons reasonable accommodations and reasonable modifications as are necessary to enjoy equal opportunity. Persons with disabilities who require an accommodation to participate in an examination must note this on their applications. Further information is available from the Special Arrangements Unit of the Department of Civil Service at 518-457-2487 [press 2, then press 2] in the Albany area, toll free at 1-877-697-5627 [press 2, then press 2], or via TDD (telecommunications device for the deaf) at 518-457-8480.

Admission to Examination

Notice to appear for the test may be conditional as review of applications may not be made until after the test. If you have not received your notice to appear for the written test three days before the date of the test, call 518-474-6470 in the Albany area or toll free at 1-877-697-5627 [press 2, then press 1].

Multiple Examinations Scheduled for the Same Day

With the exception of written tests announced by New York City, if you have applied to take a written test announced by a local jurisdiction (county, town, city) scheduled to be held on the same test date as this written test, you must call 518-474-6470 in the Albany area or toll free at 1-877-697-5627 [press 2, then press 1], no later than two weeks before the test date, to make arrangements for taking all tests at one test site. All tests will be held at the state examination center.

Eligibility for Examination

To be eligible to compete in this examination, you must be employed in the specified department or agency on a permanent or contingent permanent basis in the competitive class, or in the non-competitive class or labor class if specifically noted on this announcement (or be on an appropriate preferred list), and have the specified time in the specified title or salary grade. You may not compete in a test for a title if you are permanently employed in that title (unless you are still on probation) or in a higher direct line of promotion.

S5/TBS EMB-tmc
Issued: 6/6/08

This announcement is subject to amendment or cancellation without notice. Do not copy it, or post it to any other site, but link to it instead.

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