Business Services Center Representative 2 - Grade 14

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Positions

This title exists in General Services, Office of and has approximately 130 positions.

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*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series.

Salary Information for Business Services Center Representative 1
Title Grade Hiring Rate/yr Job Rate/yr
Business Services Center Representative 1 11 $46,306 $56,743
Business Services Center Representative 2 14 $54,860 $66,634

All salary grades for trainees titles are non-statutory (NS) equated to the salary grade identified. These grade equations apply to the starting salaries in their respective salary schedule for the traineeship levels.

This title may exist in more than one negotiating unit. This salary schedule represents the most typical salary for this title. Click here to view additional salary information regarding the various bargaining units.

An individual's final salary is determined by the Office of the State Comptroller. This salary schedule does not reflect any Special Salary Treatments

Job Duties

As a Business Services Center Representative 2, you would supervise a team of Business Services Center Representative 1's and clerical staff within finance, human resources or support services. You would provide technical assistance to staff, analyze and review performance metrics as a team in daily huddles, collaborate on difficult cases or processing issues and discuss legislative or agency requirements. You would also perform the duties of a Business Services Center Representative 1, such as interacting with customers and vendors, processing transactions, researching legislation, form changes and other updates impacting your office and team. You would perform the full range of supervisory duties.

View the classification standard for this title which illustrates the nature, extent and scope of duties and responsibilities of the classes they describe.

Summary of Minimum Qualifications

Please note: qualifications for this position may be subject to change. If substitutions for education and/or experience are allowed, this information would be available on the announcement.

You must take and pass a Civil Service examination in order to be considered for this position.

On or before the date of the examination, you must be a qualified employee of the New York State Office of General Services and have had permanent competitive, non-competitive NY HELPS*, or 55-b/55-c service as either:

A. a Business Services Center Representative 1;

OR

B. an office assistant, clerical, or keyboarding title allocated to Grade 9 or higher.

For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.

31-160

Please note: qualifications for this position may be subject to change. Job postings on StateJobsNY will contain the most up-to-date qualifications.

How to Apply

When this examination is scheduled to be held, the announcement can be found on the Department of Civil Service, Examination Announcements web page. If you do not see an examination currently scheduled please check back on a monthly basis or sign up for email notification so that you will automatically be notified when new examinations are being offered.

Mobility Options

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through transfers opportunities or other examinations.

For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322.

You can also visit ELMS Online to view established open-competitive, promotion, and transition eligible lists.

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