GOT-IT

Toll Collector

Grade 09

New York State has approximately 2289 positions* in this title statewide. You may view a breakdown of positions by county. This position exists in various agencies statewide. View links to all New York State agencies including agencies that have this title. For more information, New York State employees can contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322. If you are not a current New York State employee, you can use the Department of Civil Service Web site to explore possible employment opportunities.

*If you are viewing a trainee title, please note this number reflects the number of positions established at the journey level. Agencies may fill at the trainee level(s) or at the journey level based on employee qualifications. GOT-IT does not provide information on any job postings or job availability. The number of approximate positions in GOT-IT are the total positions, both filled and vacant. This Web site does not indicate whether any of the positions are available to be filled. For information on current job postings please go to State Jobs NY and New York State vacancy page.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series. The salary schedule for this career ladder is also available.

  1. Toll Collector

    Grade 09

  2. Senr Toll Collector

    Grade NS

  3. Toll Plaza Manager 1

    Grade 14

  4. Toll Plaza Manager 2

    Grade 18

  5. Toll Plaza Manager 3

    Grade 19

  6. Assnt Toll Div Manager

    Grade 23

  7. Toll Div Manager

    Grade 27

Summary of Job Description

As a Toll Collector, your interactions with the traveling public are required to be courteous and professional. You would collect and register tolls on bridges and highways, determine vehicle classification, total receipts, and handle various emergency situations which could arise. You may also be required to perform routine record-keeping and maintenance tasks.

View the classification standard for this title, on the Classification and Compensation webpage.

The NYS Title and Salary Plan provides additional information regarding other titles. If there is a classification standard available there will be a link under the column labeled STD. NO. If no link is available there is no classification standard available at this time for that title.

Summary of Minimum Qualifications

Please note: qualifications for this position may be subject to change. If substitutions for education and/or experience are allowed, this information would be available on the announcement.

You must take and pass a Civil Service examination to be considered for appointment to this position.  

Candidates must be able to read and speak English proficiently and will be required to do so, on the job.

Although there are no minimum training or experience requirements for these examinations, you must meet the following special requirements:

The Bridge Authority and the Thruway Authority require that Toll Collectors be bonded. Consistent with Article 23A of the Correction Law, conviction of a crime or misdemeanor is not an automatic bar to employment; applicants with criminal records will be evaluated on a case-by-case basis.

Fingerprints are required at the time of appointment. Appointees may be required to pay the fee involved.

To be considered for appointment with the Bridge Authority, you must have a currently valid license to operate a motor vehicle in New York State. You may be required to have such a license if appointed with the Thruway Authority.

For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.

25-210

How to Apply

When this examination is scheduled to be held, the announcement can be found on the Department of Civil Service, Examination Announcements web page. If you do not see an examination currently scheduled please check back on a monthly basis or sign up for announcement notification by email so that you will automatically be notified when new examinations are being offered.

Career Mobility

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through other examinations, additional education and/or work experience or transfer opportunities. For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office. Visit ELMS Online to view established open-competitive, promotion, and transition eligible lists. If you are not a current New York State employee, see Employment Opportunities with New York State and find out how to become a New York State employee.

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