Positions in this title can be hired through NY HELPS
Child Protective Services Specialist 1
Grade 16
Call Center Quality Assurance Specialist 1
Grade 18
Call Center Quality Assurance Spec 1 SL
Grade 18
GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit StateJobsNY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.
This title exists in Justice Center and has approximately 67 positions.
*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled.
A listing of titles that are most commonly used as steps for upward mobility for this title series.
Title | Grade | Hiring Rate/yr | Job Rate/yr |
---|---|---|---|
Vulnerable Persons Protection Specialist Trainee | 13 | $49,363 | $63,169 |
Vulnerable Persons Protection Specialist 1 | 16 | $58,247 | $74,135 |
Vulnerable Persons Protection Specialist 2 | 20 | $72,032 | $91,381 |
Vulnerable Persons Protection Specialist 3 | 23 | $84,156 | $106,454 |
Assnt Dir Vulnerable Persons Central Register | 29 | $114,976 | $140,815 |
Dir Vulnerable Persons Central Register | 31 | $127,433 | $155,130 |
All salary grades for trainees titles are non-statutory (NS) equated to the salary grade identified. These grade equations apply to the starting salaries in their respective salary schedule for the traineeship levels.
This title may exist in more than one negotiating unit. This salary schedule represents the most typical salary for this title. Click here to view additional salary information regarding the various bargaining units.
An individual's final salary is determined by the Office of the State Comptroller. This salary schedule does not reflect any Special Salary Treatments
A Vulnerable Persons Protection Specialist 1 receives information via telephone or electronic web form pertaining to allegations of abuse, neglect and significant incidents involving vulnerable persons from mandated reporters and others. Determines the type of response needed based on an initial risk assessment, to ensure the health and safety of vulnerable persons involved and ensure that all appropriate parties are informed of the event, including the police if appropriate. Elicits from callers essential information, including the problem, allegation, and complaint, names of the parties involved, address, and other details relevant to the alleged incident. Evaluates the information received against the various laws and regulations associated with the jurisdiction of the Justice Center and State oversight agencies with respect to abuse, neglect and significant incidents. Evaluates reported allegation to determine whether information is sufficient to constitute a reportable incident; redirects callers to other appropriate agencies or entities when necessary. Documents all aspects of the information received from the reporter and actions taken as a result of the information received and the assessment conducted. Prepares clear and concise written summary of reported incident as described by the caller. Assigns and transmits notification of the report to appropriate staff for follow up.
View the classification standard for this title which illustrates the nature, extent and scope of duties and responsibilities of the classes they describe.
Please note: qualifications for this position may be subject to change. Job postings on StateJobsNY will contain the most up-to-date qualifications.
All HELP and NY HELPS open positions are now posted on StateJobsNY. It is now even easier for Jobseekers to find openings and connect with New York State agencies.
To narrow your search to NY HELPS jobs, click on "For the General Public", then "Search Vacancies", and select "Yes" on the NY HELPS dropdown to narrow your search to NY HELPS jobs.
Directions to apply will be specified on each individual job posting.
Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through transfers opportunities or other examinations.
For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322.
You can also visit ELMS Online to view established open-competitive, promotion, and transition eligible lists.