Visitor Services Assnt 1 - Grade 08

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This title exists within Various New York State Agencies and has approximately 37 positions statewide.

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series.

Salary Information for Visitor Services Assnt 1
Title Grade Hiring Rate/yr Job Rate/yr
Visitor Services Assnt 1 08 $39,215 $48,294
Visitor Services Assnt 2 12 $48,956 $59,757

All salary grades for trainees titles are non-statutory (NS) equated to the salary grade identified. These grade equations apply to the starting salaries in their respective salary schedule for the traineeship levels.

This title may exist in more than one negotiating unit. This salary schedule represents the most typical salary for this title. Click here to view additional salary information regarding the various bargaining units.

An individual's final salary is determined by the Office of the State Comptroller. This salary schedule does not reflect any Special Salary Treatments

Job Duties

As a Visitor Services Assistant 1, you would:

Organize and conduct guided tours of exhibits or sites, and deliver interpretative talks and programs on specific topics.

Operate Visitor Center and Information Booths, providing information to the public on various topics and answering questions.

Maintain visitor records and supplies of brochures and other printed information available to the public.

Perform research as it relates to the tour program, and on-going education and interpretation training.

Provide safety and security for visitors by conducting evacuations in case of an emergency, ensuring sites are clean and hazard free, and making appropriate referrals on behalf of visitors experiencing a medical emergency or accident.

May participate in the daily operation of a Visitor Center Gift Shop.

View the classification standard for this title which illustrates the nature, extent and scope of duties and responsibilities of the classes they describe.

Summary of Minimum Qualifications

Please note: qualifications for this position may be subject to change. If substitutions for education and/or experience are allowed, this information would be available on the announcement.

This title is non-competitive.  No examination is necessary.  However, you must still meet the Minimum Qualifications of the position.

Candidates must have two years of experience in a visitor/customer service environment in a cultural institution.  

Appropriate education above the high school level may be substituted for all or part of the required experience.  

Candidates should be physically able to perform the work of this class.

How to Apply

An examination is not used to fill this title. You must meet the minimum qualifications of the title in order to be considered for this position. You must apply directly to the agency or agencies that have this title.

Mobility Options

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through transfers opportunities or other examinations.

For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322.

You can also visit ELMS Online to view established open-competitive, promotion, and transition eligible lists.

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