Collection & Civil Prosecution Specialist 1

Grade 14

New York State has approximately 36 positions* in this title statewide. You may view a breakdown of positions by county. This position exists in Law, Department of. View links to all New York State agencies including agencies that have this title. For more information, New York State employees can contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322. If you are not a current New York State employee, you can use the Department of Civil Service Web site to explore possible employment opportunities.

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled. If you are viewing a trainee title, please note this number reflects the number of positions established at the journey level. Agencies may fill at the trainee level(s) or at the journey level based on employee qualifications. GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit State Jobs NY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series. The salary schedule for this career ladder is also available.

  1. Collection & Civil Prosecution Specialist 1

    Grade 14

  2. Collection & Civil Prosecution Specialist 2

    Grade 17

Summary of Job Description

As a Collection & Civil Prosecution Specialist 1, you would, under the direction of an attorney and the supervision of a Collection and Civil Prosecution Specialist 2, advise individuals of their obligations with respect to their debt(s) owed to New York State either by phone or through correspondence. You would provide this information based on your knowledge of the applicable laws, rules, and regulations pertaining to each case. Examples of the types of cases you would handle include, but are not limited to, student loans and/or tuition, hospital bills, rentals, torts, contracts, and penalties. You would also inform individuals and others of the consequences, such as a judgement being entered, judgment enforcement and additional charges being applied to their account, which might result from nonpayment of the obligation. In addition, you may attempt to collect the full amount of money owed by arranging a payment schedule and then tracking that the payments are received. You would perform paralegal duties, such as monitoring a substantial number of files in which legal process has been served, drafting legal papers for review by attorneys, performing occasional legal research, closing files, and monitoring enforcement of judgments. You would be required to exercise a considerable amount of independent judgment. You would be responsible for the financial and legal accuracy of accounts from inception through the closing review. You would be required to search, locate, and identify assets in order to perform judgment enforcement, and you would be responsible for a substantial amount of conflict resolution between defendants and clients. In certain locations, you would also be required to analyze patient accounts for both collections and write-off treatments and be familiar with Medicare/Medicaid requirements, hospital billing practices, and the Charity Care Law. You would be required to use Microsoft Word, Microsoft Outlook, Microsoft Access, Lexis, and SilverCar (In-house Oracle Debt collection database).

View the classification standard for this title, on the Classification and Compensation webpage.

The NYS Title and Salary Plan provides additional information regarding other titles. If there is a classification standard available there will be a link under the column labeled STD. NO. If no link is available there is no classification standard available at this time for that title.

Summary of Minimum Qualifications

Please note: qualifications for this position may be subject to change. If substitutions for education and/or experience are allowed, this information would be available on the announcement.

You must take and pass a Civil Service examination in order to be considered for this position.

On or before the date of the examination, the candidate must have either:

1. an associate’s or higher degree in legal assistant/paralegal studies or law from a regionally accredited college or university accredited by the Accrediting Council for Independent Colleges and Schools (ACICS), or one cited by the American Bar Association (ABA) as following acceptable practices;

2. completion of a legal assistant/paralegal studies non-degree certificate program where the certificate was issued by a regionally accredited or ACICS accredited college or university or one cited by the American Bar Association as following acceptable practices;

3. two years of full-time experience in the collection of debts. Examples of acceptable experience includes but are not limited to: experience with substantial responsibility for communicating with debtors by telephone and in writing to collect debts; communicating with clients by telephone and in writing; locating debtors through skip tracing or other means; calculating debts which may include various interest amounts, service and/or penalty charges; adjusting accounts where necessary; and negotiating debt payment schedules;


4. two years of full-time experience as a Legal Assistant.

For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.


How to Apply

When this examination is scheduled to be held, the announcement can be found on the Department of Civil Service, Examination Announcements web page. If you do not see an examination currently scheduled please check back on a monthly basis or sign up for announcement notification by email so that you will automatically be notified when new examinations are being offered.

Career Mobility

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through other examinations, additional education and/or work experience or transfer opportunities. For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office. Visit ELMS Online to view established open-competitive, promotion, and transition eligible lists. If you are not a current New York State employee, see Employment Opportunities with New York State and find out how to become a New York State employee.

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