Department of Civil Service

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Positions

This title exists in Thruway Authority and has approximately 10 positions.

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series.

Salary Information for Radio Dispatcher

Title	Grade	Hiring Rate/yr	Job Rate/yr
Radio Dispatcher	10	$45,081	$55,322
Senr Radio Dispatcher	12	$50,425	$61,548

All salary grades for trainees titles are Non-Statutory (NS) equated to the salary grade identified. These grade equations apply to the starting salaries in their respective salary schedule for the traineeship levels.

This title may exist in more than one negotiating unit. This salary schedule represents the most typical salary for this title. Click here to view additional salary information regarding the various bargaining units.

An individual's final salary is determined by the Office of the State Comptroller. This salary schedule does not reflect any Special Salary Treatments

Job Duties

As a Senior Radio Dispatcher at Thruway Authority, you would provide direct supervision, training, and administrative support to subordinate staff. Your administrative duties and responsibilities would include scheduling and performance evaluations. You may become directly involved in communication transmissions and situations where decisions of an immediate and highly responsible nature must be made. You will evaluate and take remedial and corrective action to address and resolve routine or emergency incidents. You may perform the duties of a Radio Dispatcher during times of high radio traffic or call volume. You may perform the duties of a Radio Dispatcher when required by management or provide relief for dispatchers as required. You may be called in during off duty hours in emergency or high radio traffic or call volume situations. For positions at the Thruway, you will also be required to monitor alarms and operate traffic management systems including but not limited to closed circuit TV, Variable Message Signs, Highway Advisory Radio, TRANSMIT and other devices utilized by the Thruway.

As a Senior Radio Dispatcher at Department of Environmental Conservation, you would provide direct supervision and administrative support to subordinate staff. You will be expected to provide training to dispatch staff and other appropriate DEC personnel in the proper operation of base, mobile and portable radio use. You will be expected to provide instruction and training to dispatch staff to effectively receive, document and transfer information by landline, cellphone, and radio. Your administrative duties and responsibilities would include scheduling and performance evaluations. The schedule will be prepared and maintained to ensure that all normal operating shifts are staffed. You will design and maintain an operating manual to ensure standardized training in operational procedures in collaboration with the supervising Lieutenant and Captain. You will develop and maintain a log for all communications equipment located in the Dispatch office. You will be directly involved in communication transmissions and situations where decisions of an immediate and highly responsible nature must be made. You will be expected to perform all the duties of a Radio Dispatcher on a routine basis and be included in the schedule rotation, especially during times of high radio traffic or call volume and, also to provide relief for other dispatchers as required. You may be called in during off duty hours in emergency or high radio traffic or call volume situations.

View the classification standard for this title which illustrates the nature, extent and scope of duties and responsibilities of the classes they describe.

Summary of Minimum Qualifications

For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.

21-040010 31-125010 31-126010

Please note: qualifications for this position may be subject to change. Job postings on StateJobsNY will contain the most up-to-date qualifications.

How to Apply

All HELP and NY HELPS open positions are now posted on StateJobsNY. It is now even easier for Jobseekers to find openings and connect with New York State agencies.

To narrow your search to NY HELPS jobs, click on "For the General Public", then "Search Vacancies", and select "Yes" on the NY HELPS dropdown to narrow your search to NY HELPS jobs.

Directions to apply will be specified on each individual job posting.

Mobility Options

Career mobility is not just limited to the titles in the career ladder. Additional movement may be achieved through transfer or other examinations.

For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322.

You can also visit ELMS Online to view established open-competitive, promotion, and transition eligible lists.