GOT-IT

Senr Radio Dispatcher

Grade 12

New York State has approximately 13 positions* in this title statewide. You may view a breakdown of positions by county. This position exists in various agencies statewide. View links to all New York State agencies including agencies that have this title. For more information, New York State employees can contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322. If you are not a current New York State employee, you can use the Department of Civil Service Web site to explore possible employment opportunities.

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled. If you are viewing a trainee title, please note this number reflects the number of positions established at the journey level. Agencies may fill at the trainee level(s) or at the journey level based on employee qualifications. GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit State Jobs NY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series. The salary schedule for this career ladder is also available.

  1. Radio Dispatcher

    Grade 10

  2. Senr Radio Dispatcher

    Grade 12

Summary of Job Description

As a Senior Radio Dispatcher, you would provide direct supervision, training, and administrative support to subordinate staff. Your administrative duties and responsibilities would include scheduling and performance evaluations. You may become directly involved in communication transmissions and situations where decisions of an immediate and highly responsible nature must be made. You will evaluate and take remedial and corrective action to address and resolve routine or emergency incidents. You may perform the duties of a Radio Dispatcher during times of high radio traffic or call volume. You may perform the duties of a Radio Dispatcher when required by management or provide relief for dispatchers as required. You may be called in during off duty hours in emergency or high radio traffic or call volume situations. The duties of this position are often carried out under stressful conditions.

As a Senior Radio Dispatcher for the New York State Thruway Authority , you would provide direct supervision, training, and administrative support to Radio Dispatchers. Your administrative duties and responsibilities would include scheduling and performance evaluations. You may become directly involved in communication transmissions and situations where decisions of an immediate and highly responsible nature must be made. You will evaluate and take remedial and corrective action to address and resolve routine or emergency incidents/accidents on the Thruway. You will be required to monitor alarms and operate traffic management systems including but not limited to closed circuit TV, Variable Message Signs, Highway Advisory Radio, TRANSMIT and other devices utilized by the Thruway. You may perform the duties of a Radio Dispatcher during times of high radio traffic volume or provide relief for dispatchers as required. You may be called in during off duty hours in emergency situations. The duties of this position are often carried out under stressful conditions.

View the classification standard for this title, on the Classification and Compensation webpage.

The NYS Title and Salary Plan provides additional information regarding other titles. If there is a classification standard available there will be a link under the column labeled STD. NO. If no link is available there is no classification standard available at this time for that title.

Summary of Minimum Qualifications

Please note: qualifications for this position may be subject to change. If substitutions for education and/or experience are allowed, this information would be available on the announcement.

You must take and pass a Civil Service examination in order to be considered for this position.

For employees of New York State, on or before the date of the examination, the candidate must be a qualified employee of New York State and have had three months of permanent competitive, or non-competitive (including 55-b/55-c) service as a Communications Technician 1.
Only the title listed is qualifying.

For New York State Thruway employees only--On or before the date of the examination, you must be a qualified employee of the New York State Thruway Authority and have had three months of permanent competitive or 55 b/55-c service as a Radio Dispatcher.
Only the title listed is qualifying.

For all other qualified individuals, on or before the date of the examination, you must have:

Either 1. two years of experience as a police, emergency services, or public safety dispatcher, OR as a member of a paid or volunteer fire company or emergency medical services squad;

Or 2. two years of experience as a radio dispatcher of a mobile fleet;

Or 3. two years of experience in a traffic management center;

Or 4. two years of active duty service and an honorable discharge from the United States military as a dispatcher of military police or security personnel.

For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.

26-821 38-577 38-666

How to Apply

When this examination is scheduled to be held, the announcement can be found on the Department of Civil Service, Examination Announcements web page. If you do not see an examination currently scheduled please check back on a monthly basis or sign up for announcement notification by email so that you will automatically be notified when new examinations are being offered.

Career Mobility

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through other examinations, additional education and/or work experience or transfer opportunities. For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office. Visit ELMS Online to view established open-competitive, promotion, and transition eligible lists. If you are not a current New York State employee, see Employment Opportunities with New York State and find out how to become a New York State employee.

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