Communications Technician 1 - Grade 10

Positions in this title can be hired through NY HELPS

GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit StateJobsNY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.


This title exists within Various New York State Agencies and has approximately 30 positions statewide.

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series.

Salary Information for Communications Technician 1
Title Grade Hiring Rate/yr Job Rate/yr
Communications Technician 1 10 $43,768 $53,708

All salary grades for trainees titles are non-statutory (NS) equated to the salary grade identified. These grade equations apply to the starting salaries in their respective salary schedule for the traineeship levels.

This title may exist in more than one negotiating unit. This salary schedule represents the most typical salary for this title. Click here to view additional salary information regarding the various bargaining units.

An individual's final salary is determined by the Office of the State Comptroller. This salary schedule does not reflect any Special Salary Treatments

Job Duties

As a Communications Technician 1 at the Office of Parks, Recreation and Historic Preservation (OPRHP), you would provide communications and other support services to sworn police officers and/or emergency management and operations personnel. These duties include the accurate relay of information, receiving and prioritizing emergency and non-emergency complaints and calls for service, dispatching of police and other emergency responders, making supervisory notifications, and answering questions from the public. You will operate a variety of communications equipment, including but not limited to personal computers, two-way radios, and telephone equipment. You would also create and maintain law enforcement and other administrative records, files, logs, and databases. These positions may involve shift work at a 24-hour, seven-days-a-week facility.

As a Communications Technician 1 at the Division of Homeland Security and Emergency Services (DHSES), you would perform various critical duties associated with the operations of the State Emergency Communications Center, and provide twenty-four hour, seven-days-a-week coverage. Duties include: receive, disseminate, and log emergency technical information from multiple voice/data landline, microwave, fiber optic cable, radio, and satellite networks; maintain and write situational awareness messages by monitoring email, phones, weather, local, national, international news; maintain contact information, operational databases, and communication systems; assess and evaluate information; expedite and disseminate emergency information according to established policies and protocols. Additionally, the incumbent will receive incoming calls for emergency assistance, and dispatch information to the appropriate location; track weather reports; inform appropriate agency of weather conditions; and assist and participate in the activation of the Emergency Operations Center.

View the classification standard for this title which illustrates the nature, extent and scope of duties and responsibilities of the classes they describe.

Summary of Minimum Qualifications

For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.


Please note: qualifications for this position may be subject to change. Job postings on StateJobsNY will contain the most up-to-date qualifications.

How to Apply

All HELP and NY HELPS open positions are now posted on StateJobsNY. It is now even easier for Jobseekers to find openings and connect with New York State agencies.

To narrow your search to NY HELPS jobs, click on "For the General Public", then "Search Vacancies", and select "Yes" on the NY HELPS dropdown to narrow your search to NY HELPS jobs.

Directions to apply will be specified on each individual job posting.

Mobility Options

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through transfers opportunities or other examinations.

For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322.

You can also visit ELMS Online to view established open-competitive, promotion, and transition eligible lists.

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