Aging Services Rep

Grade 21

New York State has approximately 16 positions* in this title statewide. You may view a breakdown of positions by county. This position exists in Aging, Office for the. View links to all New York State agencies including agencies that have this title. For more information, New York State employees can contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322. If you are not a current New York State employee, you can use the Department of Civil Service Web site to explore possible employment opportunities.

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled. If you are viewing a trainee title, please note this number reflects the number of positions established at the journey level. Agencies may fill at the trainee level(s) or at the journey level based on employee qualifications. GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit State Jobs NY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series. The salary schedule for this career ladder is also available.

  1. Aging Services Rep

    Grade 21

  2. Aging Services Area Supvr

    Grade 25

Summary of Job Description

As an Aging Services Representative, you would assist in the administration of a variety of federal and state funded programs designed to provide services to older adults. These programs are generally operated on a local level by, or for, an area agency for aging, such as a county office for the aging. You would be responsible for providing technical assistance and program oversight to an assigned group of counties’ programs for older adults or a specific statewide program or regional program for older adults. You would also serve as a member of a team having responsibility for developing programs, reviewing applications for funding, conducting annual evaluations, and monitoring the implementation of programs for older adults.

View the classification standard for this title, on the Classification and Compensation webpage.

The NYS Title and Salary Plan provides additional information regarding other titles. If there is a classification standard available there will be a link under the column labeled STD. NO. If no link is available there is no classification standard available at this time for that title.

Summary of Minimum Qualifications

Please note: qualifications for this position may be subject to change. If substitutions for education and/or experience are allowed, this information would be available on the announcement.

You must take and pass a Civil Service examination in order to be considered for this position.

There are two examinations for this position. Please note: New York State employees may qualify for both.

For employees of New York State, on or before the date of the examination the candidate must be a qualified employee of the New York State Office for the Aging and have had one year of permanent competitive or 55-b/55-c service in a title allocated to Grade 18 or higher. Qualifying titles are available at: In addition, you must have at least one year of professional-level experience as an administrator, manager, or coordinator of a program or service in an agency that provides programs and services primarily for older adults.

For all other qualified individuals, on or before the date of the examination, the candidate must have had seven years of professional level experience in an agency that provides programs and services primarily for older adults, with at least three years of this experience having been an administrator, manager, or coordinator of a program or service for older adults.


1. a bachelor's degree in an appropriate human services field may be substituted for four  years of general experience;

2. a master's degree in an appropriate human services field may be substituted for one year of the required administrator, manager, or coordinator experience.

For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.

00-389 26-316

How to Apply

When this examination is scheduled to be held, the announcement can be found on the Department of Civil Service, Examination Announcements web page. If you do not see an examination currently scheduled please check back on a monthly basis or sign up for announcement notification by email so that you will automatically be notified when new examinations are being offered.

Career Mobility

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through other examinations, additional education and/or work experience or transfer opportunities. For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office. Visit ELMS Online to view established open-competitive, promotion, and transition eligible lists. If you are not a current New York State employee, see Employment Opportunities with New York State and find out how to become a New York State employee.

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