Taxpayer Services Specialist 1
Information Technology Specialist 1
New York State has approximately 51 positions* in this title statewide. You may view a breakdown of positions by county. This position exists in Corrections and Community Supervision. View links to all New York State agencies including agencies that have this title. For more information, New York State employees can contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322. If you are not a current New York State employee, you can use the Department of Civil Service Web site to explore possible employment opportunities.
*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled. If you are viewing a trainee title, please note this number reflects the number of positions established at the journey level. Agencies may fill at the trainee level(s) or at the journey level based on employee qualifications. GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit State Jobs NY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.
There is currently no Career Ladder information available for this title.
Offender Rehabilitation Aides assist in providing counseling, guidance, case management, and various services to inmates at Department of Corrections and Community Supervision(DOCCS) facilities. Incumbents assist the counseling staff, primarily but not exclusively Offender Rehabilitation Coordinators, in their casework, including: interviewing inmates; assisting with inmate group sessions; maintaining case files; providing personal assistance to inmates for the maintenance of family contacts via telephone and written correspondence; assisting inmates in completing complex written forms; and explaining rules and procedures. In addition, Offender Rehabilitation Aides assist in the care and confinement of inmates sentenced to the custody of the DOCCS. These positions are found at DOCCS.
Provide individual counseling, case management, and various services to assigned inmates:
• Assist the Offender Rehabilitation Coordinators and/or Supervising Offender Rehabilitation Coordinators in obtaining and reviewing all pertinent records, reports, and information concerning family, education, employment, health and other personal matters.
• Interview inmates in response to inmate requests and provide appropriate assistance concerning any adjustment issues.
• Provide informal follow-up to an inmate after a crisis intervention by an Offender Rehabilitation Coordinator.
• Perform outreach activities by informally providing information and support to the inmates assigned Offender Rehabilitation Coordinator.
• Contact various sources for needed records and related information relative to classification as required.
• Secure information from inmates by means of an informal, semi-structured interview in order to obtain inmate data for analysis by the Supervising Offender Rehabilitation Coordinator. Obtain information to complete various Departmental Guidance forms.
• Coordinate the administration of routine standardized tests and appraisal instruments.
• Secure specific information concerning inmates, relative to the inmates behavior adjustment and classification.
• Secure follow-up information of a routine nature for the Supervising Offender Rehabilitation Coordinator that may impact on an inmate s classification and placement.
• Maintain appropriate inmate and information records for the Supervising Offender Rehabilitation Coordinator.
• Prepare standard reports of contacts with inmates, in order to identify potential counseling referrals to be conducted by the inmates assigned Offender Rehabilitation Coordinator.
• Provide personal assistance to inmates in areas such as maintaining family contacts via telephone and written correspondence and in personal matters, such as assisting in completing complex written forms and explaining rules and procedures.
• Assist inmates in making appropriate contacts with referral agencies by providing assistance in preparing applications for their services. Referral agencies include the US Social Security Administration, the US Department of Veterans Affairs, job placement agencies, legal aid agencies, etc.
• Assist inmates in making general contacts with personnel at the facility. (Examples include facility chaplains, property clerks, correspondence clerks, finance officers, etc.)
• Transmit information to inmates regarding daily facility procedures, and respond to inquiries from inmates regarding institutional procedures or rules.
Participate in the parole and reentry process:
• Assist Offender Rehabilitation Coordinators and other appropriate staff in completing Reentry Risk and Needs Assessment in connection with Parole Board interviews or case reviews.
• Assist Offender Rehabilitation Coordinators and other appropriate staff in conducting the pre-release interview and explain and provide guidance regarding the conditions of release.
View the classification standard for this title, on the Classification and Compensation webpage.
The NYS Title and Salary Plan provides additional information regarding other titles. If there is a classification standard available there will be a link under the column labeled STD. NO. If no link is available there is no classification standard available at this time for that title.
Please note: qualifications for this position may be subject to change. If substitutions for education and/or experience are allowed, this information would be available on the announcement.
You must take and pass a Civil Service examination to be considered for this position.
One year of permanent competitive service in a position allocated to Grade 6 or higher and either an associate's degree or completion of 60 credit hours of undergraduate study; or 30 credits of undergraduate study and one year of full-time professional or paraprofessional experience working drug and/or alcohol counseling programs; mental hygiene programs; parole or probation programs; juvenile offender programs; or in programs dealing with ex-offenders or incarcerated offenders.
For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.
When this examination is scheduled to be held, the announcement can be found on the Department of Civil Service, Examination Announcements web page. If you do not see an examination currently scheduled please check back on a monthly basis or sign up for announcement notification by email so that you will automatically be notified when new examinations are being offered.
Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through other examinations, additional education and/or work experience or transfer opportunities. For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office. Visit ELMS Online to view established open-competitive, promotion, and transition eligible lists. If you are not a current New York State employee, see Employment Opportunities with New York State and find out how to become a New York State employee.