Parole Services Program Specialist

Grade 29

New York State has approximately 8 positions* in this title statewide. You may view a breakdown of positions by county. This position exists in Corrections and Community Supervision. View links to all New York State agencies including agencies that have this title. For more information, New York State employees can contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322. If you are not a current New York State employee, you can use the Department of Civil Service Web site to explore possible employment opportunities.

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled. If you are viewing a trainee title, please note this number reflects the number of positions established at the journey level. Agencies may fill at the trainee level(s) or at the journey level based on employee qualifications. GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit State Jobs NY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series. The salary schedule for this career ladder is also available.

  1. Assnt Parole Services Program Specialist

    Grade 25

  2. Parole Services Program Specialist

    Grade 29

Summary of Job Description

As a Parole Services Program Specialist, you would:

In the assigned region, provide support and oversight to all professional staff regarding reentry services.

Establish performance targets.

Assign work to, supervise, evaluate, rate the performance of, assess the training and development needs of, and where necessary provide training, supervision, and appropriate guidance to subordinate staff, in relation to services, the provision of services, serious casework problems, and other related issues as may arise.

Ensure that staff members are conversant with the needs of the client population and are knowledgeable about available and accessible resources.

Arrange for and monitor the emergency provision of reentry services to parolees with special needs or problems.

Perform as liaison with Bureau Chiefs and other DOCCS Units to coordinate activities among line staff, to provide a unified and cohesive support network for the client population.

Assess the needs of the region's parolee population and the availability of community resources to address those needs.  Develop and make resources and training concerning covered services available to staff.

Monitor the characteristics of the inmate and parolee population within the assigned geographic area.  Monitor the full range of public and private support services available in the various communities within a region on a continuous basis.

Analyze and assess the match between client needs and the availability of services, identifying gaps in service and barriers to service delivery.

Identify and utilize appropriate forums to promote improved delivery systems and close gaps in services.

Represent the Regional Director in negotiations and meetings.

Perform liaison duties, and foster ongoing, long-term relationships with, the professional criminal justice community within the assigned region.

Complete assessments and reports of deficiencies in the availability or feasibility of services for the Regional Director.

Propose strategies to remedy the problem areas and to meet current and projected needs of parolees being supervised within a region.

Negotiate uniform referral protocols with reentry services designed to facilitate their availability to parolees, and develop current Resource Directories for staff for each area office.

Ensure that professional staff maximizes service referrals to community programs.

Serve as a consultant to professional staff in all matters relating to the provision of covered services to parolees.

Ensure that all staff is familiar with the criteria and admission procedure of all treatment facilities within the region.

Arrange informational training programs to inform staff and parolees about reentry services available in the region, and to teach staff and parolees how to access services.

Assist in the development of draft policies, procedures and guidelines related to Reentry issues.

Identify the need for potential providers of contract program services.

In conjunction with DOCCS management, supervisory staff, and service providers, develop and implement new or expanded programs for parolees supervised within the region.

Develop and implement or assist in implementing (including as needed having a role in funding, budgetary, or service delivery issues) programs targeted at the special needs of inmates and parolees.

Ensure parolees access to appropriate programs and services.

Establish and maintain relationships with institutional pre-release centers, service providers, the criminal justice community, local officials, and other parties as need be, in the region.

Provide Offender Rehabilitation Coordinators with direction and support in order to increase inmate involvement in pre-release programming and to identify areas where additional program development is needed.

Provide information and training as required in institutional settings to inmates.

Develop a referral system to transitional facility programs in the region.

Develop, implement, and assure compliance with the requirements of contracts for reentry services or other services to parolees within the assigned geographic area.

Negotiate program design and scope of services to be provided by contractors.

Coordinate and oversee the development of contracts for reentry services.

Participate in the development of Requests for Proposals, Requests for Information, and the like, and performs associated tasks, including developing mailing lists.

Screen referrals to contracted programs.

Develop and implement a mechanism to conduct regular periodic programmatic monitoring of all contract reentry services, and oversee contract monitoring to ensure contract compliance and to address violations.

When needed, take action needed to bring non-compliant programs into compliance, including recommending the adjustment or cancellation of service delivery.  Follow up as needed.

View the classification standard for this title, on the Classification and Compensation webpage.

The NYS Title and Salary Plan provides additional information regarding other titles. If there is a classification standard available there will be a link under the column labeled STD. NO. If no link is available there is no classification standard available at this time for that title.

Summary of Minimum Qualifications

Please note: qualifications for this position may be subject to change. If substitutions for education and/or experience are allowed, this information would be available on the announcement.

This title is non-competitive.  No examination is necessary.  However, you must still meet the Minimum Qualifications of the position.

How to Apply

An examination is not used to fill this title. You must meet the minimum qualifications of the title in order to be considered for this position. You must apply directly to the agency or agencies that have this title.

Career Mobility

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through other examinations, additional education and/or work experience. For additional information or clarification, current State employees should contact the Career Mobility Office. Visit ELMS Online to view established open-competitive, promotion, and transition eligible lists. If you are not a current New York State employee, see Employment Opportunities with New York State and find out how to become a New York State employee.

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