Sample Resume 1: (Performance)

STEVEN JAMES WENDINGTON
33 Croton Drive
Atlanta, GA 60543
(770) 555-0001

QUALIFICATIONS SUMMARY:

• Extensive experience in cost and schedule planning and control, preparing annual operating and capital expense budgets, project management, program planning and implementation, estimating costs and preparing cost proposals for contract modification, forecasting sales, profit and expenses.
• Knowledge of county policies; cited by Los Angeles county “built good professional relationships in many County government agencies”. Set up all administrative functions and acted as Office Manager for project specific County office.
• Certified in time management with experience coordinating up to 8 project sites concurrently. A hands on manager with a team oriented approach.

PROFESSIONAL ACHIEVEMENTS/WORK PROFILE:

HERITAGE TECHNICAL, 1980-1995
Organizational Budgeting/Senior Cost Analyst

• Maintain organizational budget for direct labor and indirect labor; set up, negotiate, and monitor budgets with upper management.
• Set up, plan and monitor overhead and G&A budgets for 7-8 managers and all aspects of their individual departments, supplies and travel expenses.
• Developed model for establishing budget costs on new remote facilities. Developed the facility requirements, overhead rates, G&A rates, and program budgeting for major proposals for government contracts.
• Acted as part of the finance group assigned to the Heritage FEMA program at Atlanta, Georgia.

Lead Program Administrator (Program Controller)

• Took over Program Manager responsibilities to successfully bring the County-Wide Integrated Radio System project (a $25 million program with Los Angeles County to install a mobile radio system) back on-line.
• Performed negotiations with L.A. County to perform the above installation in county facilities, saving an approximate $150,000 in facility rental fees for Heritage Technical.
• Implemented a field office, performed all aspects of supervision, scheduling and quality control of the installation of over 2000 mobile radios, successfully managed completion of close-out work, measured and analyzed sales, profit, and investment against plan and prepared program performance review packages for management review.

WORK HISTORY:

Lead Program Administrator/Program Controller, County Wide Integrated Radio System Program, 1991-94
Lead Program Administrator/Program Controller, Digital Antenna Mast Program, 1990-91
Lead Program Administrator/Supervisor, Federal Emergency Management Administrator Program, 1985-90
Lead Program Administrator/Automated Weather Information Distribution System Program, 1983-85
Senior Program Administrator/Supervisor, Data System Modernization Program, 1981-83
Senior Cost Analyst, Finance Department Product Line Support, 1980-81

EDUCATION, SEMINARS AND SPECIALIZED TRAINING:

BS in Business Administration, GPA 3.7 w/Honors, Jones College, Atlanta, GA,
Program Management Systems 1 & 11, Cost Accounting Leader Training, Project Control System Training, Administrative Workshop Investments, Effective Negotiating, Employee Interaction Cost/Schedule Control Systems, Humphreys & Associates, Atlanta, GA.

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Sample Resume 2: (Performance)

OBJECTIVE

To secure a challenging position as a Systems Analyst in a progressive company.

COMPUTERS

Over 12 years experience in writing, modifying and troubleshooting computer programs.

• Hardware: Hewlett Packard, UNISYS A-9, WANG VS85, IBM PC/XT, COMPAQ 386, MS DOS, Windows, IBM 370/168
• Software Utilities: Q-Edit, Supertool, Formation, DBGENRL, Formspec, Query, Work Flow Language (WFL), Command-Edit (CANDE), Generalized Message Control System (GEMCOS), Test Control Language (TCL), OBS Wylbur, JCL, INFORM
• Operating Systems: MPE, OS/MVS
• Languages: COBOL, dBASE lll Plus, Pascal, Basic, Visual Basic
• Databases: Image databases, KSAM files, MPE files, Omnidex database

QUALIFICATIONS

• Strong troubleshooter; able to identify problems, diagnose causes and determine corrective actions while on-call during the weekend payroll processing at Lockheed.
• Quick learner; able to grasp new concepts in programming very quickly.
• Able to maintain and meet time requirements in zero-error tolerance environments.
• Extremely hardworking and dedicated to enhancing skills as a programmer.
• Comfortable consulting with clients to determine their needs and priorities.

HIGHLIGHS OF ACHIEVEMENTS

Martin Space Corporation: Employee of the Quarter three times with commendations for development of database systems that allow for smooth transitioning of company procedures.

• Developed an incentivized staff reduction program system and a reduction in force system, providing on-line access to files used in implementing batch procedures during layoffs.
• Developed and implemented a Bonus in Lieu of Payment system (BILOP) providing users with automated access in producing bonus pay checks.
• Developed and implemented a Salary Information Retrieval System to evaluate company salaries against the rest of the nation.

  Computer Systems, Inc., and Computer Corporation:

• Programmer/Analyst on contract to United States Navy’s Integrated Disbursing and Accounting Financial Information Processing System (IDAFIPS).
• Analyzed customer Task Orders and Design Specifications to develop, test, and maintain COBOL application software.

  Shinney Corporation:

• Designed, programmed and implemented on-line systems for Hospital Risk Management used to trace accidents within hospitals and Insurance Claims Indexing used to process customers’ insurance claims.

PROFESSIONAL PROFILE

Martin Space Corporation, Boston, Massachusetts – 03/15/90 to Present
Computer Programmer Analyst – 03/16/96 to Present
Management Systems Coordinator Senior – 01/07/95 to 03/15/96
Computer Programmer Senior – 03/15/90 to 01/06/95

• Produced W-2s, Union wage adjustments, merit increases, payroll processing and maintained personnel systems and timecard systems.
• Assisted in transitioning several hundred contract employees into LMSO’s employ.
• Coordinated and oversaw wage adjustments for specific jobs for the Department of Labor.
• Supported implementation of a cafeteria type benefit system.
• Assisted in implementing a call-in program for LMSO.

  Computer Systems, Inc., Melbourne, Florida – 04/89 to 12/90
  Systems Engineer/Programmer

• Provided training to new personnel as needed.
• Maintained program Design Specifications to include System Change Request (SCR).

  Computer Corporation, Melbourne, Florida – 09/87 to 04/89
  Member of Technical Staff/B Programmer

• As Programming Team Leader, supervised three programmers and one test data developer.

  Shinney Corporation, Huntsville, Alabama – 07/85 to 09/87
  Consultant/Programmer

  Environmental Protection Agency, Washington, D. C. - 06/82 to 12/82 & 06/83 to 12/83
  Student Assistant

• Programmed in PL/1, JCL, and Utilities with OBS Wylbur for the Operations, Facilities Requirements Division – Priorities and Needs Assessment Branch.
• Assisted data processing personnel in producing the 1984 Needs Survey for Congress, which was used to allocate federal funds for building waste water treatment plants.

EDUCATION

Bachelor of Science in Systems Science – 1984
University of Florida, Gainesville, Florida

Associate of Arts in Computer Science – 1981
Gainesville Community College, Gainesville, Florida

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Sample Resume 3: (Performance)

OBJECTIVE	To utilize proven abilities in administrative management with a dynamic, growth-oriented enterprise where contributions to organizational objectives would result in long-term association and provide opportunities for further advancement.
PROFESSIONAL PROFILE	Combines university degree with more than ten years experience in high- volume, active business environments, which demand sound judgment and well-developed decision-making abilities. Proficiencies include, but are not limited to:
	Management & Administration	Account Management
	Program Coordination	Negotiating Techniques
	Procedure Development	Problem Prevention
	Interdepartmental Coordination	Troubleshooting
	Client Relations	Profit Building
A results-oriented professional with the proven ability to create an efficient administrative support department. Developed and managed a new profit center, making significant financial contributions to company revenue. Exceptionally well-organized, detail-oriented and resourceful. Effective in high-pressure situations. Known for initiative and willingness to accept responsibility. Demonstrated business acumen and ability to meet deadline commitments with professional accuracy and discretion. Rapidly develops any specialized knowledge needed to perform at peak efficiency. A fair, proactive, hands-on manager who enjoys full staff cooperation based on honesty, mutual respect and shared goals. Diplomatic and tactful. Maintains the goodwill to ensure positive, productive, long-term working relations with people of all levels including executive level management and VIP’s.
CAREER HIGHLIGHTS
Your Administrative Staff, Inc., Scottsdale, AZ Accounts Executive		1995 to Present
Multi-functional position providing the full range of administrative services for a variety of not-for-profit organizations and trade associations. Key accounts include one of the company’s largest clients, The Division of Psychotherapy of the APA and The American Society of interior Designers (ASID). Reports directly to the association(s) Board of Directors, functioning as the organizational administrator with direct and on-going client contact to maintain and ensure smooth operations. Supervises clerical staff, coordinates all administrative functions and daily operations including financial tracking and reporting, answering phone inquiries, resolving problems, record keeping, newsletter preparation and distribution. Coordinates monthly, quarterly and/or annual membership meetings and ensures meeting notices are sent in a timely manner. Attends Board meetings; prepares Board packets; drafts agendas; takes, prepares and distributes minutes. Consistently receives positive commendations for ability to quickly and professionally meet the needs of diverse associations.
VeriGant, Inc., New York, NY Assistant Manager: Corporate Travel Services		1994 to 1995
A vital part of the decision-making team, managing an $8-million account. Maintained efficient daily operations; responsible for problem prevention/resolution and crisis management. Used negotiating skills in many areas including development of an international directory of acceptable accommodations, instituting prompt and accurate direct-pay system and securing advantageous corporate rates as well as those for a multi-city tour for a VIP musician. Heavily involved in recruitment interviews, making accepted recommendations for or against hire and managing a 14-member staff.
Simulas: New York, New York, NY Manager: Travel		1990 to 1994
Rapid advancement into management, controlling annual air volume in excess of $3.5-million, including serving the needs of top level executive management. Credited with turning a service department into a new profit center. Analyzed and reported quarterly commissions. Managed all phases of daily operation and staff supervision. Successfully negotiated domestic and international volume discounts. Devised, coordinated and implemented numerous improvements to ensure accuracy, enhance profitability and provide rapid access to information. Effective liaison with Accounting and other departments. Frequently called on to use personal judgment and analytical sense to prevent problems or use diplomatic approach to problem-solving. Consistently met or exceeded performance criteria, receiving numerous wage increases and bonuses.
World Specialists Group, New York, NY Director of Corporate Sales		1988 to 1990
Personal efforts and honest, direct approach resulted in acquisition of numerous new accounts and substantial increase in company profit levels. Served as a liaison between clients and agents to maximize customer satisfaction. Involved in the launch of five new multi-million dollar branches, including staffing.
EDUCATION	State University of New York, New York, NY Bachelor of Science degree – English Graduated with Honors