Community Services Program Analyst 1

Grade 18

New York State has approximately 11 positions* in this title statewide. You may view a breakdown of positions by county. This position exists in State, Department of. View links to all New York State agencies including agencies that have this title. For more information, New York State employees can contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322. If you are not a current New York State employee, you can use the Department of Civil Service Web site to explore possible employment opportunities.

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled. If you are viewing a trainee title, please note this number reflects the number of positions established at the journey level. Agencies may fill at the trainee level(s) or at the journey level based on employee qualifications. GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit State Jobs NY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series. The salary schedule for this career ladder is also available.

  1. Community Services Program Analyst 1

    Grade 18

  2. Community Services Program Analyst 2

    Grade 23

  3. Community Services Program Analyst 3

    Grade 25

Summary of Job Description

As a Community Services Program Analyst 1, under the general direction of the Community Services Program Analyst 2, you would provide field services to assigned agencies or performs administrative support activities having Statewide implications. When assigned to a field office, an incumbent develops Individual Monitoring Plans (IMP), which include the month, purpose and expected result of site visits for each assigned grantee; conducts Grantee Review and Assessments (GRA) according to processes, procedures and schedules; performs on-site visits to determine actions required by grantees to ensure that programs comply with statutes, regulations, policies and procedures; assesses progress made toward expected goals and outcomes; identifies barriers to achieving the desired goals and outcomes stated in the grantee approved Work Plan; develops the process for providing or obtaining training and technical assistance to ensure improvement; prepares program certificates for payment processing; conducts refund conferences to determine eligibility; attends agency board meetings to verify attendance; assists grantees in developing disaster preparedness plans; provides assistance during and after emergencies or disasters; collects and reviews applications, contracts, amendments, reports and other documents; interprets laws, rules, regulations, policies and procedures governing funds received by grantees; represents the Department of State at agency functions; and prepares various narrative and statistical reports that substantiate observations, findings and recommendations. When assigned to the central office, an incumbent assists with various support activities for the Division in the following areas: data collection and analysis, reporting and analysis, development of the Division's Management Plan, budgeting, contract management, human resources, purchasing, information technology support, development and maintenance, inventory management, space planning, forms design and implementation, manuals preparation, policy and legislative reviews, and public information.

View the classification standard for this title, on the Classification and Compensation webpage.

The NYS Title and Salary Plan provides additional information regarding other titles. If there is a classification standard available there will be a link under the column labeled STD. NO. If no link is available there is no classification standard available at this time for that title.

Summary of Minimum Qualifications

Please note: qualifications for this position may be subject to change. If substitutions for education and/or experience are allowed, this information would be available on the announcement.

You must take and pass a Civil Service examination in order to be considered for this position.

On or before the date of the examination, the candidate must have either:

1. a masterís or higher degree in business; business or public administration; education; human services; nutrition; psychology; public or non-profit management; social work; or sociology


one year of full-time qualifying experience;**


2. a bachelorís degree in business; business or public administration; education; human services; nutrition; psychology; public or non-profit management; social work; or sociology


two years of full-time qualifying experience;**


3. an associateís degree in business; business or public administration; education; human services; nutrition; psychology; public or non-profit management; social work; or sociology


four years of full-time qualifying experience;**


4. six years of full-time qualifying experience.**

**Qualifying Experience: Experience in two or more of the following activities: administering, monitoring, or evaluating*** human services programs for economically or socially disadvantaged individuals and families in such areas as health, nutrition, housing, economic development or education.

***For the purposes of this examination, administering, monitoring, or evaluating human services programs is defined as having responsibility for directing, organizing, AND controlling the program and/or supervising the professional staff who directly implement the program.

NON-QUALIFYING EXPERIENCE: Experience providing direct care to individuals, case work, child protective services or support, determining eligibility benefits for public assistance, social work, counseling, community service worker/liaison, fraud investigator, family support advocate, nurse, teacher, youth aide, psychologist, and welfare or Medicaid examiner/coordinator are NOT considered qualifying experience.

For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.


How to Apply

When this examination is scheduled to be held, the announcement can be found on the Department of Civil Service, Examination Announcements web page. If you do not see an examination currently scheduled please check back on a monthly basis or sign up for announcement notification by email so that you will automatically be notified when new examinations are being offered.

Career Mobility

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through other examinations, additional education and/or work experience or transfer opportunities. For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office. Visit ELMS Online to view established open-competitive, promotion, and transition eligible lists. If you are not a current New York State employee, see Employment Opportunities with New York State and find out how to become a New York State employee.

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