Technical Writer 2 - Grade 23

Positions in this title can be hired through NY HELPS

GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit StateJobsNY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.


This title exists within Various New York State Agencies and has approximately 3 positions statewide.

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series.

Salary Information for Technical Writer 2
Title Grade Hiring Rate/yr Job Rate/yr
Technical Writer 2 23 $84,156 $106,454

All salary grades for trainees titles are non-statutory (NS) equated to the salary grade identified. These grade equations apply to the starting salaries in their respective salary schedule for the traineeship levels.

This title may exist in more than one negotiating unit. This salary schedule represents the most typical salary for this title. Click here to view additional salary information regarding the various bargaining units.

An individual's final salary is determined by the Office of the State Comptroller. This salary schedule does not reflect any Special Salary Treatments

Job Duties

As a Technical Writer 2, you would:

Draft and edit various documents, including policy papers, technical procedures, other technical documentation, RFIs and RFPs, using word processing, spreadsheets, and other software.

Analyze the information and present it in a format that is easy to read and understand.

Summarize data.

Assist with the development and enhancement of standards and templates.

Edit position papers drafted by others.

Produce internal working papers in support of research initiatives.

Work with staff to ensure the appropriate content, tenor and style of communication most appropriate for the required information.

Develop, write, and maintain information for internal and external audiences such as online help, installation, and upgrade instructions.

Create project management metrics reports using appropriate measures such as key performance indicators.

Evaluate process performance data and help identify and quantify opportunities for improvement

Prepare various process reengineering documents including Target Environment Reports, As-Is System Analysis, Strategic Planning and Envisioning documents.

Facilitate meetings including the development of business process requirements.

Conduct related research as needed, such as testing documented procedures from beginning to end or working with information technology staff to confirm that following the documented procedures will allow successful completion of desired tasks.

Conduct interviews and write documents to accurately capture requirements.

Perform and implement technical and peer reviews of product documentation.

May design survey questions and publish surveys.

May distribute finalized documents to target audience.

May supervise professional and support staff.

View the classification standard for this title which illustrates the nature, extent and scope of duties and responsibilities of the classes they describe.

Summary of Minimum Qualifications

Please note: qualifications for this position may be subject to change. Job postings on StateJobsNY will contain the most up-to-date qualifications.

How to Apply

All HELP and NY HELPS open positions are now posted on StateJobsNY. It is now even easier for Jobseekers to find openings and connect with New York State agencies.

To narrow your search to NY HELPS jobs, click on "For the General Public", then "Search Vacancies", and select "Yes" on the NY HELPS dropdown to narrow your search to NY HELPS jobs.

Directions to apply will be specified on each individual job posting.

Mobility Options

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through transfers opportunities or other examinations.

For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322.

You can also visit ELMS Online to view established open-competitive, promotion, and transition eligible lists.

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