Residential Program Manager 1

Grade 17

New York State has approximately 3 positions* in this title statewide. You may view a breakdown of positions by county. This position exists in Mental Health, Office of. View links to all New York State agencies including agencies that have this title. For more information, New York State employees can contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322. If you are not a current New York State employee, you can use the Department of Civil Service Web site to explore possible employment opportunities.

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled. If you are viewing a trainee title, please note this number reflects the number of positions established at the journey level. Agencies may fill at the trainee level(s) or at the journey level based on employee qualifications. GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit State Jobs NY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series. The salary schedule for this career ladder is also available.

  1. Residential Program Manager 1

    Grade 17

  2. Residential Program Manager 2

    Grade 19

  3. Residential Program Manager 3

    Grade 23

  4. Residential Program Manager 4

    Grade 61

Summary of Job Description

As a Residential Program Manager 1, you would have administrative and supervisory responsibility for the health, care, and safety of individuals diagnosed with mental illness residing in State operated community residences and/or residential care centers.  You would oversee and manage the overall operation of the residence and the rehabilitative program services provided by residence staff.  You would assure the provision of necessary support services; assure adequate and appropriate staffing; plan, assign and review work of staff and evaluate performance; provide and/or arrange for needed training; prepare budget requests; monitor and control a residence budget; requisition supplies and equipment; assure completion of reports and records on care of residents; assure compliance with standards and regulations; develop residence rules and procedures as needed; respond to crisis situations and emergencies; and investigate and report on incidents involving residents and/or staff.

The level of each Residential Program Manager position is based upon criteria related primarily to the size of the residence.
position is based upon criteria related primarily to the size of the residence.

View the classification standard for this title, on the Classification and Compensation webpage.

The NYS Title and Salary Plan provides additional information regarding other titles. If there is a classification standard available there will be a link under the column labeled STD. NO. If no link is available there is no classification standard available at this time for that title.

Summary of Minimum Qualifications

Please note: qualifications for this position may be subject to change. If substitutions for education and/or experience are allowed, this information would be available on the announcement.

You must take and pass a Civil Service examination to be considered for this position.  On or before the date of the examination, you must have a bachelorís or masterís degree in a health or human services area or be licensed to practice as a Registered Nurse in New York State.  In addition, you must have two years of experience working with individuals diagnosed with mental illness, one of which must have been a supervisory or administrative capacity and one which must have been in a residential setting.  The supervisory or administrative experience and the residential experience may have been served simultaneously.

For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.


How to Apply

When this examination is scheduled to be held, the announcement can be found on the Department of Civil Service, Examination Announcements web page. If you do not see an examination currently scheduled please check back on a monthly basis or sign up for announcement notification by email so that you will automatically be notified when new examinations are being offered.

Career Mobility

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through other examinations, additional education and/or work experience or transfer opportunities. For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office. Visit ELMS Online to view established open-competitive, promotion, and transition eligible lists. If you are not a current New York State employee, see Employment Opportunities with New York State and find out how to become a New York State employee.

back to top