Intermediate Care Facility Program Mgr 2

Grade 19

New York State has approximately 7 positions* in this title statewide. You may view a breakdown of positions by county. This position exists in People W Dev Disab, Off for. View links to all New York State agencies including agencies that have this title. For more information, New York State employees can contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322. If you are not a current New York State employee, you can use the Department of Civil Service Web site to explore possible employment opportunities.

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled. If you are viewing a trainee title, please note this number reflects the number of positions established at the journey level. Agencies may fill at the trainee level(s) or at the journey level based on employee qualifications. GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit State Jobs NY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series. The salary schedule for this career ladder is also available.

  1. Intermediate Care Facility Program Mgr 1

    Grade 17

  2. Intermediate Care Facility Program Mgr 2

    Grade 19

Summary of Job Description

As Intermediate Care Facility Program Manager 2, you would:

Oversee the operations of one or more community-based ICF with 20 or more beds; and supervise clinical and support staff assigned to the ICF(s).  

Oversee and manage ICF operations.  

Develop and implement ICF policy and residential procedures.

Establish performance standards and observes treatment activities to determine program effectiveness.  

Review residential programs for compliance with federal, State, and certification requirements, regulations, and guidelines; modify programs based on individuals needs and abilities.

Participate in the development and implementation of individuals service plans; communicate program goals, objectives, and individuals progress and/or changes in condition to parents and/or family members.  

Monitor individuals cases, progress, and report to verify that service plans and assessments are completed and individuals needs are being met appropriately.

Oversee records maintenance activities to ensure compliance with certification, regulatory, and legal requirements.

Work with the Business Office to monitor and control the use of ICF funds according to approved spending plans; approve requisitions for supplies, materials, and equipment; and ensure appropriate documentation of financial activities.  

Oversee physical ICF operations, including maintenance and housekeeping to ensure residents health and safety.  

Coordinate inspections performed by outside agencies, complete Plans of Corrective Action in response to Statements of Deficiencies when necessary, and follow up on citations.

Respond to crisis and emergency situations as needed during both work and non-work hours.  

Initiate, conduct, and report investigations of possible neglect and abuse at the ICF; analyze findings, and make recommendations.  

Supervise, coordinate, and direct the activities of clinical and support staff.

Oversee staff assignments and reassignments, evaluate performance, monitor time and attendance, and approve the use of overtime.  

Communicate and provide guidance to staff regarding program objectives, treatment techniques, and ICF policy and procedures.  

Participate in employment activities; identify training needs and arrange for the provision of training.  

Serve as liaison with the community.

Develop and maintain positive community relationships with neighbors, businesses, and other service providers to improve ICF services.

Represent the ICF in conferences, meetings, and public gatherings to communicate program and administrative information, discuss issues related to ICF operations, and encourage volunteer participation in programs.

View the classification standard for this title, on the Classification and Compensation webpage.

The NYS Title and Salary Plan provides additional information regarding other titles. If there is a classification standard available there will be a link under the column labeled STD. NO. If no link is available there is no classification standard available at this time for that title.

Summary of Minimum Qualifications

Please note: qualifications for this position may be subject to change. If substitutions for education and/or experience are allowed, this information would be available on the announcement.

You must take and pass a Civil Service examination in order to be considered for this position.

On or before the date of the examination, the candidate must be a qualified employee of the New York State Office for People With Developmental Disabilities and have had three months of permanent competitive or 55-b/55-c service as either:

A. as an Intermediate Care Facility Program Manager 1; AND you must have a bachelorís degree or higher in a human services field.


B. any Grade 17 or higher clinical or direct care position; AND you must have a bachelorís degree or higher in a human services field.

For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.


How to Apply

When this examination is scheduled to be held, the announcement can be found on the Department of Civil Service, Examination Announcements web page. If you do not see an examination currently scheduled please check back on a monthly basis or sign up for announcement notification by email so that you will automatically be notified when new examinations are being offered.

Career Mobility

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through other examinations, additional education and/or work experience or transfer opportunities. For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office. Visit ELMS Online to view established open-competitive, promotion, and transition eligible lists. If you are not a current New York State employee, see Employment Opportunities with New York State and find out how to become a New York State employee.

back to top