Crime Victims Specialist 2

Grade 18

New York State has approximately 7 positions* in this title statewide. You may view a breakdown of positions by county. This position exists in Victim Services, Office of. View links to all New York State agencies including agencies that have this title. For more information, New York State employees can contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322. If you are not a current New York State employee, you can use the Department of Civil Service Web site to explore possible employment opportunities.

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled. If you are viewing a trainee title, please note this number reflects the number of positions established at the journey level. Agencies may fill at the trainee level(s) or at the journey level based on employee qualifications. GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit State Jobs NY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series. The salary schedule for this career ladder is also available.

  1. Crime Victims Specialist Trainee

    Similar to Grade 13

  2. Crime Victims Specialist 1

    Grade 14

  3. Crime Victims Specialist 2

    Grade 18

  4. Crime Victims Specialist 3

    Grade 23

Summary of Job Description

As a Crime Victims Specialist 2, you would review claims for quality control; handle complex claims and claimant issues; provide direction and support for interpretation of statute, claims processing and eligibility; review requests from claimants to reopen their claim or appeal decision; supervise staff who investigate essential personal property claims, personal injury and death claims; access Workers Compensation and medical websites to determine coverage and case status; review training plan; provide training to VAP advocates and the general public; supervise and train Crime Victims Specialists 1; manage staff workload and perform the full range of supervisory duties.

When assigned to a Division of State Police Troop Headquarters, incumbents work closely with both police and local victim service agencies to best meet the needs of the victim. The positions assess the specific needs for each crime victim; provide crisis intervention, short-term counseling, and follow-up support; assist the victim with safety planning; assist the victim in applying for and obtaining compensation; explain victim's rights, legal options and procedures; may accompany the victim throughout the criminal justice process and make home or hospital visits when necessary; provide information to the victim on case status; refer the victim to resources in the community, such as medical treatment, specialized counseling, emergency housing and legal services; coordinate training of and act as a resource for New York State Police field personnel; conduct community outreach and represent the program at local community events.

View the classification standard for this title, on the Classification and Compensation webpage.

The NYS Title and Salary Plan provides additional information regarding other titles. If there is a classification standard available there will be a link under the column labeled STD. NO. If no link is available there is no classification standard available at this time for that title.

Summary of Minimum Qualifications

Please note: qualifications for this position may be subject to change. If substitutions for education and/or experience are allowed, this information would be available on the announcement.

You must take and pass a Civil Service examination in order to be considered for this position.

On or before the date of the examination, the candidate must be a qualified employee of the New York State Office of Victim Services and have had three months of permanent competitive or 55-b/55-c service as either a:

A. Crime Victims Specialist Trainee, Crime Victims Specialist 1, or Crime Victims Specialist 1 (Spanish Language);


B. Program Aide, Program Aide (Spanish Language), Agency Program Aide, or Agency Program Aide (Spanish Language).

For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.


How to Apply

When this examination is scheduled to be held, the announcement can be found on the Department of Civil Service, Examination Announcements web page. If you do not see an examination currently scheduled please check back on a monthly basis or sign up for announcement notification by email so that you will automatically be notified when new examinations are being offered.

Career Mobility

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through other examinations, additional education and/or work experience or transfer opportunities. For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office. Visit ELMS Online to view established open-competitive, promotion, and transition eligible lists. If you are not a current New York State employee, see Employment Opportunities with New York State and find out how to become a New York State employee.

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