Supvr Inmate Grievance Program

Grade 19

New York State has approximately 51 positions* in this title statewide. You may view a breakdown of positions by county. This position exists in Corrections and Community Supervision. View links to all New York State agencies including agencies that have this title. For more information, New York State employees can contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322. If you are not a current New York State employee, you can use the Department of Civil Service Web site to explore possible employment opportunities.

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled. If you are viewing a trainee title, please note this number reflects the number of positions established at the journey level. Agencies may fill at the trainee level(s) or at the journey level based on employee qualifications. GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit State Jobs NY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series. The salary schedule for this career ladder is also available.

  1. Supvr Inmate Grievance Program Trainee

    Similar to Grade 14

  2. Supvr Inmate Grievance Program

    Grade 19

  3. Inmate Grievance Program Coord

    Grade 21

  4. Assnt Dir Inmate Grievance Program

    Grade 61

  5. Dir Inmate Grievance Program

    Grade 63

Summary of Job Description

As a Supervisor, Inmate Grievance Program, in general, you would be responsible for coordinating, supervising and enforcing the inmate grievance program from the facility level, and when necessary, through the additional appellate process. This requires direct one-to-one and group contact with inmates.

You would inform the inmates and facility staff of legal mandates concerning inmate grievances and provide them with training regarding the program. You would also ensure that all necessary information regarding an inmate's grievance is available for consideration by the facility Superintendent and respond to questions regarding the legitimacy of grievances under this program. You would inform the staff and inmates of changes in the program's policy and procedure.

The level of the titles within this career ladder vary based on the level of supervision, complexity of the duties involved, degree of independent judgment, etc.

View the classification standard for this title, on the Classification and Compensation webpage.

The NYS Title and Salary Plan provides additional information regarding other titles. If there is a classification standard available there will be a link under the column labeled STD. NO. If no link is available there is no classification standard available at this time for that title.

Summary of Minimum Qualifications

Please note: qualifications for this position may be subject to change. If substitutions for education and/or experience are allowed, this information would be available on the announcement.

You must take and pass a Civil Service examination in order to be considered for this position.

For qualified employees of New York State on or before the date of the examination you must be a qualified employee of the New York State Department of Correctional Services and have had three months of permanent competitive or 55-b/55-c service as an employee of the New York State Department of Correctional Services. In addition, you must have a bachelor's degree.

For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.


How to Apply

When this examination is scheduled to be held, the announcement can be found on the Department of Civil Service, Examination Announcements web page. If you do not see an examination currently scheduled please check back on a monthly basis or sign up for announcement notification by email so that you will automatically be notified when new examinations are being offered.

Career Mobility

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through other examinations, additional education and/or work experience or transfer opportunities. For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office. Visit ELMS Online to view established open-competitive, promotion, and transition eligible lists. If you are not a current New York State employee, see Employment Opportunities with New York State and find out how to become a New York State employee.

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