New York State has approximately 11 positions* in this title statewide. You may view a breakdown of positions by county. This position exists in Taxation and Finance, Dept of. View links to all New York State agencies including agencies that have this title. For more information, New York State employees can contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322. If you are not a current New York State employee, you can use the Department of Civil Service Web site to explore possible employment opportunities.
*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled. If you are viewing a trainee title, please note this number reflects the number of positions established at the journey level. Agencies may fill at the trainee level(s) or at the journey level based on employee qualifications. GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit State Jobs NY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.
A listing of titles that are most commonly used as steps for upward mobility for this title series. The salary schedule for this career ladder is also available.
Similar to Grade 13
Tax Compliance Agent 1 Spanish Language
As a Tax Compliance Agent 1 (Spanish Language), you would work in the field to enforce compliance with New York State tax laws, rules, and regulations. You would collect state taxes, interest, penalties, delinquent tax returns, and other financial obligations from businesses and/or individuals who have failed to respond to normal correspondence and assessment methods in order to effect payment of delinquent taxes. You would be required to maintain current knowledge of New York State tax laws, rules, regulations, and procedures; and the required state tax returns and tax due dates in order to answer taxpayer inquiries. You would explain to the taxpayer the basis of the tax bill (assessment), the computation of penalties and interest, and other compliance regulations as required. You would work with various state, county, and local agencies and use other sources of investigative information for the purpose of locating delinquent businesses or individuals, determining their financial ability to pay, or obtaining knowledge of other liens or liabilities against taxpayers' assets and properties. When necessary, you would enforce the collection of delinquent taxes, penalties, interest, and other financial obligations through income executions, seizures, or levies on the assets of the taxpayer. You would also assist in the sale of seized assets and prepare and submit detailed reports of each case handled. You would also check retail vendors and flea markets for compliance with sales tax regulations. In connections with these assignments, off-shift work may be required. Ability to work independently is crucial. Most positions will require candidates to possess a driver's license valid in New York State at the time of appointment and continuously thereafter; other positions will require candidates to demonstrate their continued capacity to meet the transportation needs involved in carrying out their work responsibilities.
View the classification standard for this title, on the Classification and Compensation webpage.
The NYS Title and Salary Plan provides additional information regarding other titles. If there is a classification standard available there will be a link under the column labeled STD. NO. If no link is available there is no classification standard available at this time for that title.
Please note: qualifications for this position may be subject to change. If substitutions for education and/or experience are allowed, this information would be available on the announcement.
You must take and pass a Civil Service Examination to be considered for this position.
There are two examinations for this position. Please note: New York State employees may qualify for both.
For qualified employees of New York State, on or before the date of the examination, the candidate must be a qualified employee of the New York State Department of Taxation and Finance or the Division of Tax Appeals and have had three months of permanent competitive or 55-b/55-c service as a Tax Compliance Representative 1, Tax Compliance Representative 1 (Spanish Language), Taxpayer Services Representative 1, or Taxpayer Services Representative 1 (Spanish Language).
For all other qualified individuals, on or before the date of the examination, the candidate must have either:
1. three years of full time experience in a position where your primary responsibility is communicating effectively in person or by telephone to resolve customer?s issues and/or problems and explaining programs, policies, or procedures OR the collection of debts, which must include contacting debtors in person or by telephone for the purpose of arranging payment;
2. 60 semester credit hours of college-level study AND either one year of full time experience in a position where your primary responsibility is communicating effectively in person or by telephone to resolve customer?s issues and/or problems and explaining programs, policies, or procedures OR one year of full time experience in a position where your primary responsibility is the collection of debts, which must include contacting debtors in person or by telephone for the purpose of arranging payment;
3. 30 semester credit hours of college-level study AND either two years of full time experience in a position where your primary responsibility is communicating effectively in person or by telephone to resolve customer?s issues and/or problems and explaining programs, policies, or procedures OR two years of full time experience in a position where your primary responsibility is the collection of debts, which must include contacting debtors in person or by telephone for the purpose of arranging payment.
For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.00-405 26-427
When this examination is scheduled to be held, the announcement can be found on the Department of Civil Service, Examination Announcements web page. If you do not see an examination currently scheduled please check back on a monthly basis or sign up for announcement notification by email so that you will automatically be notified when new examinations are being offered.
Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through other examinations, additional education and/or work experience or transfer opportunities. For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office. Visit ELMS Online to view established open-competitive, promotion, and transition eligible lists. If you are not a current New York State employee, see Employment Opportunities with New York State and find out how to become a New York State employee.