Public Information Specialist 1 - Grade 18

Positions in this title can be hired through NY HELPS

GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit StateJobsNY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.


This title exists within Various New York State Agencies and has approximately 47 positions statewide.

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series.

Salary Information for Public Information Specialist 1
Title Grade Hiring Rate/yr Job Rate/yr
Public Information Specialist 1 18 $65,001 $82,656
Public Information Specialist 2 23 $84,156 $106,454

All salary grades for trainees titles are non-statutory (NS) equated to the salary grade identified. These grade equations apply to the starting salaries in their respective salary schedule for the traineeship levels.

This title may exist in more than one negotiating unit. This salary schedule represents the most typical salary for this title. Click here to view additional salary information regarding the various bargaining units.

An individual's final salary is determined by the Office of the State Comptroller. This salary schedule does not reflect any Special Salary Treatments

Job Duties

As a Public Information Specialist 1, you would:

Draft informational materials concerning agency activities.

Review subject matter ideas and suggestions received to determine nature and amount of information needed and where it may be available.

Collect and confirm data from within and outside the agency by conducting interviews, attending conferences, visiting facilities, and reviewing files.

Select the appropriate information for the assignment, prepares draft or final copy, and submit to higher level staff for approval.

Write, edit, and distribute informational materials such as press releases, briefings, brochures, and other publications.

Draft news releases, scripts, and other informational materials.

Proofread, rewrite, and edit documents submitted by others for style, content, and conformity to agency standards and policy.

Plan or recommend layout, and the graphics to use.

Arrange for preparation of materials by authors, artists, photographers, information technology staff, and others, consistent with the publications goals.

Check proofs and prepare or assist in the preparation of final copy.

Prepare layouts and headlines, images and captions.

Participate in various activities related to or in support of an agency's public information program.

May conduct tours, make speeches and presentations, and prepare displays for use at fairs, conferences, conventions, seminars, and training sessions.

Design, assist in the design or arranges for the design, set up, staffing, and operation of displays and exhibits.

Answer inquiries from the public and the news media concerning an agency's programs.

Maintain schedule of agency events and notifies the news media.

Arrange for press conferences, seminars, public hearings, and other informational gatherings by securing speakers, creating agenda, preparing invitation lists, administering physical arrangements, preparing publicity materials and supplying the media with information.

Review external publications for items related to the agency and assists in drafting appropriate response.

Coordinate public appearances for agency staff to explain programs and initiatives and to gain stakeholder support for agency activities.

Provide assistance and advice on community outreach and public participation and advise agency staff on matters regarding public presentations and media relations.

Maintain an agency's website content and social media channels.

Establish and manage social media presence by creating, publishing and maintaining content (text, images, video, etc.).

Create content for and maintains an agency's website using content management software.

Coordinate agency responses to inquiries received through various channels, including social media.

Monitor and track feedback related to agency programs and initiatives in digital environments and posts appropriate response.

Capture and analyze social and digital media metrics and assists in addressing issues.

May supervise lower level employees including support, creative, and information technology staff.

Establish and maintain work and production schedules.

Assign work to subordinate employees, suggesting topic and format and providing technical assistance.

Review work in progress and upon completion for adherence to instructions, appropriateness of style and treatment, accuracy of content and grammar.

Train subordinate staff in writing, public relations techniques, and interacting effectively with news media.

Evaluate staff performance against acceptable standards.

Assist supervisor and other agency officials in planning, executing and evaluating the public information program.

Propose public information policies for the agency, or changes in policies, on such matters as handling inquiries from the news media and releasing material under Freedom of Information legislation.

Suggest changes in the agency's public information objectives or new techniques for accomplishing objectives.

Periodically review materials issued by the agency and recommends changes in subject matter, format and distribution method.

Advise agency officials on the most effective methods of preparing and disseminating materials for existing and new policies, programs and activities.

Work with supervisors or program staff to evaluate the effectiveness of communications; may analyze internal agency input or external customer input collected through surveys, focus groups, or interviews.

View the classification standard for this title which illustrates the nature, extent and scope of duties and responsibilities of the classes they describe.

Summary of Minimum Qualifications

For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.

26-311010 37-942010

Please note: qualifications for this position may be subject to change. Job postings on StateJobsNY will contain the most up-to-date qualifications.

How to Apply

All HELP and NY HELPS open positions are now posted on StateJobsNY. It is now even easier for Jobseekers to find openings and connect with New York State agencies.

To narrow your search to NY HELPS jobs, click on "For the General Public", then "Search Vacancies", and select "Yes" on the NY HELPS dropdown to narrow your search to NY HELPS jobs.

Directions to apply will be specified on each individual job posting.

Mobility Options

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through transfers opportunities or other examinations.

For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322.

You can also visit ELMS Online to view established open-competitive, promotion, and transition eligible lists.

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