Positions in this title can be hired through NY HELPS
Claims Services Representative Trainee 1
Grade NS
Policyholder Services Representative Tr 1
Grade NS
Grade NS
GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit StateJobsNY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.
This title exists in State Insurance Fund and has approximately 6 positions.
*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled.
A listing of titles that are most commonly used as steps for upward mobility for this title series.
Title | Grade | Hiring Rate/yr | Job Rate/yr |
---|---|---|---|
Insurance Fund Services Specialist Trainee 1 | 11 | $44,169 | $56,743 |
Insurance Fund Services Specialist Trainee 2 | 13 | $49,363 | $63,169 |
Insur Fund Services Specialist 1 | 14 | $52,198 | $66,634 |
Insur Fund Services Specialist 2 | 18 | $65,001 | $82,656 |
Insur Fund Services Specialist 3 | 23 | $84,156 | $106,454 |
Insur Fund Services Specialist 4 | 25 | $93,530 | $117,875 |
All salary grades for trainees titles are non-statutory (NS) equated to the salary grade identified. These grade equations apply to the starting salaries in their respective salary schedule for the traineeship levels.
This title may exist in more than one negotiating unit. This salary schedule represents the most typical salary for this title. Click here to view additional salary information regarding the various bargaining units.
An individual's final salary is determined by the Office of the State Comptroller. This salary schedule does not reflect any Special Salary Treatments
As an Insurance Fund Services Specialist 1, you would:
Be at journey level; perform routine collections activities, premium rate calculations, and insurance policy maintenance functions.
Under the general direction of an Insurance Fund Services Specialist 2, perform collection activities requiring regular contact with policyholders, insurance brokers, attorneys, accountants, collection agencies, and internal SIF departments. Positions respond to policyholders, brokers, accountants, attorneys or internal SIF staff regarding cancellations; interact with difficult customers and/or situations both in-person and over the phone; explain legal repercussions of cancellation and work to resolve problem; reinstate policies when warranted and place into cancellation when payment agreements are neglected; update credit indicators on policy accounts; research credit balance accounts and process appropriate refund checks to policyholders; work with Underwriters and Insurance Premium Auditors to ensure credit is proper and due; conduct searches on refund recipients and coordinate with legal to address corporate changes; process write-offs to accounts deemed uncollectable; process and/or adjust returned check fees, collection fees, and/or service fees; notify policyholders of adjustment; research payments made to SIF that have not properly posted to an account; and prepare written correspondence in response to inquiries or to notify policyholders of a collection issue.
View the classification standard for this title which illustrates the nature, extent and scope of duties and responsibilities of the classes they describe.
For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.
00-500010Please note: qualifications for this position may be subject to change. Job postings on StateJobsNY will contain the most up-to-date qualifications.
All HELP and NY HELPS open positions are now posted on StateJobsNY. It is now even easier for Jobseekers to find openings and connect with New York State agencies.
To narrow your search to NY HELPS jobs, click on "For the General Public", then "Search Vacancies", and select "Yes" on the NY HELPS dropdown to narrow your search to NY HELPS jobs.
Directions to apply will be specified on each individual job posting.
Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through transfers opportunities or other examinations.
For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322.
You can also visit ELMS Online to view established open-competitive, promotion, and transition eligible lists.