GOT-IT

Insur Fund Services Specialist 2

Grade 18

New York State has approximately 11 positions* in this title statewide. You may view a breakdown of positions by county. This position exists in State Insurance Fund. View links to all New York State agencies including agencies that have this title. For more information, New York State employees can contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322. If you are not a current New York State employee, you can use the Department of Civil Service Web site to explore possible employment opportunities.

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled. If you are viewing a trainee title, please note this number reflects the number of positions established at the journey level. Agencies may fill at the trainee level(s) or at the journey level based on employee qualifications. GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit State Jobs NY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series. The salary schedule for this career ladder is also available.

  1. Insurance Fund Services Specialist Trainee 1

    Similar to Grade 11

  2. Insurance Fund Services Specialist Trainee 2

    Similar to Grade 13

  3. Insur Fund Services Specialist 1

    Grade 14

  4. Insur Fund Services Specialist 2

    Grade 18

  5. Insur Fund Services Specialist 3

    Grade 23

  6. Insur Fund Services Specialist 4

    Grade 25

Summary of Job Description

Insurance Fund Services Specialists 2  perform the more difficult collection activities requiring regular contact with policyholders, insurance brokers, attorneys, accountants, collection agencies, and internal SIF departments. You would conduct outbound call campaigns on high-dollar accounts to mitigate cancellation; investigate payments appearing in suspense report each day and ensure they are journalized and posted to the correct account; identify call patterns which may indicate a procedural problem; research governmental agency contract bid lists for bidders/awardees that are in-debted to SIF; and supervise subordinate staff, complete performance evaluations, determine staff assignments, give guidance to staff on work related issues, and identify training needs and arrange for staff training.

View the classification standard for this title, on the Classification and Compensation webpage.

The NYS Title and Salary Plan provides additional information regarding other titles. If there is a classification standard available there will be a link under the column labeled STD. NO. If no link is available there is no classification standard available at this time for that title.

Summary of Minimum Qualifications

Please note: qualifications for this position may be subject to change. If substitutions for education and/or experience are allowed, this information would be available on the announcement.

You must take and pass a Civil Service examination in order to be considered for this position.

The examination used to fill this title is called the Professional Careers Opportunities (PCO).

For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.

26-872

How to Apply

When this examination is scheduled to be held, the announcement can be found on the Department of Civil Service, Examination Announcements web page. If you do not see an examination currently scheduled please check back on a monthly basis or sign up for announcement notification by email so that you will automatically be notified when new examinations are being offered.

Career Mobility

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through other examinations, additional education and/or work experience or transfer opportunities. For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office. Visit ELMS Online to view established open-competitive, promotion, and transition eligible lists. If you are not a current New York State employee, see Employment Opportunities with New York State and find out how to become a New York State employee.

back to top