Eligibility Program Manager 2

Grade 29

New York State has approximately 5 positions* in this title statewide. You may view a breakdown of positions by county. This position exists in Health, Department of. View links to all New York State agencies including agencies that have this title. For more information, New York State employees can contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322. If you are not a current New York State employee, you can use the Department of Civil Service Web site to explore possible employment opportunities.

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled. If you are viewing a trainee title, please note this number reflects the number of positions established at the journey level. Agencies may fill at the trainee level(s) or at the journey level based on employee qualifications. GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit State Jobs NY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series. The salary schedule for this career ladder is also available.

  1. Eligibility Program Manager 1

    Grade 27

  2. Eligibility Program Manager 2

    Grade 29

  3. Eligibility Program Manager 3

    Grade 64

Summary of Job Description

Positions in this title series administer and oversee bureaus and larger units within the Office of Health Insurance Programs and the New York State of Health that manage the New York State Medicaid Program, Child Health Plus Program, Qualified Health Plan coverage, and other public health insurance programs.  Incumbents direct, administer, and oversee all aspects of eligibility and enrollment for public health insurance programs.  Levels in the title series are distinguished by the scope of the program area or multiple programs managed, and the quantity and allocation of staff supervised.  

These positions are classified at the Department of Health (DOH), Office of Health Insurance Programs (OHIP).  

May perform all of the same duties and activities as an Eligibility Program Manager 1.

Directs, manages, and oversees a small bureau or a significantly large public health insurance program in a bureau, or multiple programs/units of subordinate staff engaged in the overall determination of eligibility and enrollment:  

Approves bureau policies, procedures, and guidelines for the statewide administration of public health insurance programs.

Develops Annual Plans for public health insurance programs.  

Oversees staff analysis of proposed and actual changes mandated by State and federal legislation and rule making, cost-saving initiatives, and improvements and updates of electronic systems.

Oversees expenditure plans for and monitors the use of federal and State program funds and resources.  

Oversees the development, implementation, and on-going maintenance of automated data systems.

Oversees the development of accountability, quality assurance, and quality control systems to ensure the appropriate use of funds and that target populations are reached.  

Maintains final approval of all agreements and amendments to agreements for participation in bureau programs, and ensures adherence to federal eligibility regulations and State requirements.  

Identifies program needs:

Determines bureau priorities and recommends approval for the procurements necessary to develop and maintain program services.

Determines bureau priorities for targeting low income participants and initiatives directed to improve participation in public health insurance programs.  

Serves as eligibility and enrollment expert to executive level staff, in audit situations with State and federal auditors, and as an expert witness in criminal and civil actions:  

Comments on proposed legislation and regulations, and emphasizes their impact on New York State, its public health insurance programs, and health care industry.  

Represents the State with national and regional professional organizations, task forces, workgroups, and other organized activities related to the determination of eligibility and enrollment in public health insurance programs.  

Develops and maintains on-going working relationships with federal funding agencies at the regional and national level, other State agencies providing related services, local governments, and other State and federal programs as necessary.  

May serve as an assistant bureau director in the largest bureaus.

View the classification standard for this title, on the Classification and Compensation webpage.

The NYS Title and Salary Plan provides additional information regarding other titles. If there is a classification standard available there will be a link under the column labeled STD. NO. If no link is available there is no classification standard available at this time for that title.

Summary of Minimum Qualifications

Please note: qualifications for this position may be subject to change. If substitutions for education and/or experience are allowed, this information would be available on the announcement.

You must take and pass a Civil Service examination to be considered for this position.

Bachelors degree and five years of professional experience, three years of which must have included second-level supervision of professional staff, performing one or more of the following seven activities* in a program with one or more of the following functions noted above in the Eligibility Program Manager 1 minimum qualifications.

For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.


How to Apply

When this examination is scheduled to be held, the announcement can be found on the Department of Civil Service, Examination Announcements web page. If you do not see an examination currently scheduled please check back on a monthly basis or sign up for announcement notification by email so that you will automatically be notified when new examinations are being offered.

Career Mobility

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through other examinations, additional education and/or work experience or transfer opportunities. For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office. Visit ELMS Online to view established open-competitive, promotion, and transition eligible lists. If you are not a current New York State employee, see Employment Opportunities with New York State and find out how to become a New York State employee.

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