Residential Program Assnt 2 - Grade 13

Positions in this title can be hired through NY HELPS

GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit StateJobsNY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.


This title exists in Mental Health, Office of and has approximately 96 positions.

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series.

Salary Information for Residential Program Assnt 1
Title Grade Hiring Rate/yr Job Rate/yr
Residential Program Assnt 1 11 $46,306 $56,743
Residential Program Assnt 2 13 $51,857 $63,169

All salary grades for trainees titles are non-statutory (NS) equated to the salary grade identified. These grade equations apply to the starting salaries in their respective salary schedule for the traineeship levels.

This title may exist in more than one negotiating unit. This salary schedule represents the most typical salary for this title. Click here to view additional salary information regarding the various bargaining units.

An individual's final salary is determined by the Office of the State Comptroller. This salary schedule does not reflect any Special Salary Treatments

Job Duties

Full-performance level; performs the full range of activities associated with the class under the supervision of a Residential Program Manager.

Positions in this series supervise Mental Health Therapy Aides and assist Residential Program Managers in managing and overseeing the operations of a State Operated Community Residence (SOCR) or a State Operated Residential Care Center for Adults (SORCCA) to ensure the health, care, and safety of the individuals residing in these facilities.  These positions are located in the Office of Mental Health.

Supervise Mental Health Therapy Aides and assist in the management of state operated residences.

Function as the manager of the residence when the Residential Program Manager is unavailable, and advise and assist in emergency situations.

Distribute work assignments to staff and assign special duties as necessary.

Complete or assist with staff performance evaluations.

Train staff in daily routine and techniques; monitor compliance to ensure duties are completed and policies and procedures are understood and followed.

Ensure staff are up to date on all needed certifications.

Support and assist residents in obtaining and utilizing skills and accessing both residence and community-based resources.

Engage and encourage residents to participate in activities and programs designed to develop skills necessary to live successfully in the community or a more independent living environment.

Support socialization efforts and participate in resident recreational activities.

Assist with the case management and skill development needs of residents, including advising, supervising, and escorting or transporting residents during physician appointments, shopping, meal preparation, housekeeping, money management, and applying for benefits.

Assist residents with problem solving, decision-making, and interpersonal issues and promote positive relationship building.

Participate in self-care training with residents.

Provide crisis intervention and responding to acute episodes of emotional distress.

Conduct and document self-preservation tests with residents to ensure potential resident safety in the case of an emergency.

Conduct periodic house meetings with residents and staff to discuss house matters, and report information discussed to the Residential Program Manager.

Perform assignments related to the maintenance of the residence.

Keep an inventory of supplies, materials, and equipment for the household, and ordering as needed.

Complete minor housekeeping duties and maintenance.

Routinely monitor the residence for potential problems, cleanliness, and safety.

Participate in activities associated with self-administration of medication.

Educate, monitor, and manage the self-administration of medication; monitor residents for any possible side effects and arrange for appropriate care as necessary.

Assist Residential Program Managers or Residential Program Specialists with renewing/ordering medications to ensure an adequate supply.

Complete medication records; and assist with conducting medication audits.

Complete and maintain all needed documentation and records, including:

Complete daily shift reports and progress notes and record significant information related to residents.  

May submit Medicaid billing information and send residential program fees to the Billing Office.

Check non-clinical records for accuracy and timely documentation, maintain all resident household records, and conduct periodic record reviews.

View the classification standard for this title which illustrates the nature, extent and scope of duties and responsibilities of the classes they describe.

Summary of Minimum Qualifications

Please note: qualifications for this position may be subject to change. Job postings on StateJobsNY will contain the most up-to-date qualifications.

How to Apply

All HELP and NY HELPS open positions are now posted on StateJobsNY. It is now even easier for Jobseekers to find openings and connect with New York State agencies.

To narrow your search to NY HELPS jobs, click on "For the General Public", then "Search Vacancies", and select "Yes" on the NY HELPS dropdown to narrow your search to NY HELPS jobs.

Directions to apply will be specified on each individual job posting.

Mobility Options

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through transfers opportunities or other examinations.

For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322.

You can also visit ELMS Online to view established open-competitive, promotion, and transition eligible lists.

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