Dir Of Claims

Grade 65

New York State has approximately 1 positions* in this title statewide. You may view a breakdown of positions by county. This position exists in Workers Compensation Board. View links to all New York State agencies including agencies that have this title. For more information, New York State employees can contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322. If you are not a current New York State employee, you can use the Department of Civil Service Web site to explore possible employment opportunities.

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Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series. The salary schedule for this career ladder is also available.

  1. Assnt Dir of Claims

    Grade 64

  2. Dir Of Claims

    Grade 65

Summary of Job Description

As a Director of Claims, you would direct claims operations and provide direction on the resolution of complex claims issues; represent executive staff in meetings with representatives from other state agencies, private businesses/corporations, insurance carriers, labor and management groups, physicians, and lawyers on claims related issues; serve as the agency's spokesperson and subject matter expert on claims administration, prepare and present public addresses on behalf of executive staff on issues related to the WCB; participate in meetings with other program managers, reporting out on claims issues, progress on new efforts, issues of particular sensitivity, landmark cases, and any problems which need to be brought to the attention of the executive staff and Chair of the WCB; recommend changes in WCB law, rules, regulations, procedures and communications as relevant and necessary to ensure local and statewide claims administration is effective; work closely with other program managers, such as WCB attorneys, to ensure that all related WCB services and efforts are coordinated in order to provide constituents with the most comprehensive resources and educational materials; prepare internal status reports as required, review and approve central claims and district office reports, review recommendations, and adopt as appropriate; prepare budget justification for central office claims staff, provide input for district offices expenditures and resources, monitor financial reports and authorize disbursements; review and approve requests to fill positions as appropriate, adjust staffing plans against workload;  oversee all facility related issues, including moves, renovations and redesigns, ensuring smooth business continuity and continuation of operations;  direct the disability benefits management function of the WCB; oversee disputed medical bills and ensure that timely decisions are rendered relative to provider submissions for payment; and perform the full range of supervisory duties.

View the classification standard for this title, on the Classification and Compensation webpage.

The NYS Title and Salary Plan provides additional information regarding other titles. If there is a classification standard available there will be a link under the column labeled STD. NO. If no link is available there is no classification standard available at this time for that title.

Summary of Minimum Qualifications

There is currently no Min Qual details available for this title.

For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.

How to Apply

When this examination is scheduled to be held, the announcement can be found on the Department of Civil Service, Examination Announcements web page. If you do not see an examination currently scheduled please check back on a monthly basis or sign up for announcement notification by email so that you will automatically be notified when new examinations are being offered.

Career Mobility

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through other examinations, additional education and/or work experience or transfer opportunities. For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office. Visit ELMS Online to view established open-competitive, promotion, and transition eligible lists. If you are not a current New York State employee, see Employment Opportunities with New York State and find out how to become a New York State employee.

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