GOT-IT

Intensive Case Manager

Grade 22

New York State has approximately 223 positions* in this title statewide. You may view a breakdown of positions by county. This position exists in Mental Health, Office of. View links to all New York State agencies including agencies that have this title. For more information, New York State employees can contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322. If you are not a current New York State employee, you can use the Department of Civil Service Web site to explore possible employment opportunities.

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled. If you are viewing a trainee title, please note this number reflects the number of positions established at the journey level. Agencies may fill at the trainee level(s) or at the journey level based on employee qualifications. GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit State Jobs NY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series. The salary schedule for this career ladder is also available.

  1. Intensive Case Manager

    Grade 22

  2. Intensive Case Manager Chinese Language

    Grade 22

  3. Intensive Case Manager Korean Language

    Grade 22

  4. Intensive Case Manager Spanish Language

    Grade 22

  5. Coord Intensive Case Management Services

    Grade 25

Summary of Job Description

As an Intensive Case Manager, you would provide services in the community to a caseload of culturally diverse individuals with severe and persistent mental illness on a 24-hour, on-call basis. You would assess individuals' needs; advocate for individuals in accessing and obtaining services to meet those needs; link, coordinate, and purchase psychiatric services and other supports essential to living successfully in the community, such as medical, vocational, educational, recreational, rehabilitation, housing, transportation, legal, and financial services; monitor individual participation and progress; and complete, maintain, and update individual case records and reports. You would work primarily in the community in which the individual resides, not in an office environment.

View the classification standard for this title, on the Classification and Compensation webpage.

The NYS Title and Salary Plan provides additional information regarding other titles. If there is a classification standard available there will be a link under the column labeled STD. NO. If no link is available there is no classification standard available at this time for that title.

Summary of Minimum Qualifications

Please note: qualifications for this position may be subject to change. If substitutions for education and/or experience are allowed, this information would be available on the announcement.

You must take and pass a Civil Service examination in order to be considered for this position.

On or before the date of examination, you must have a bachelor's degree in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, or speech and hearing; AND:

Either 1. four years of experience providing direct services, as defined below, to individuals, 50% of whom have been diagnosed with mental illness, developmental disabilities, and/or substance use disorder. One of the four years must have included working with individuals, 50% of whom have a primary diagnosis of mental illness.

Or 2. four years of experience, as defined below, linking individuals, 50% of whom have been diagnosed with mental illness, developmental disabilities, and/or substance use disorder, to a broad range of services essential to living successfully in a community. One of the four years must have included working with individuals, 50% of whom have a primary diagnosis of mental illness.

Substitution: A master's degree in one of the fields listed above may be substituted for one year of the general required experience.

For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.

26-551

How to Apply

When this examination is scheduled to be held, the announcement can be found on the Department of Civil Service, Examination Announcements web page. If you do not see an examination currently scheduled please check back on a monthly basis or sign up for announcement notification by email so that you will automatically be notified when new examinations are being offered.

Career Mobility

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through other examinations, additional education and/or work experience or transfer opportunities. For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office. Visit ELMS Online to view established open-competitive, promotion, and transition eligible lists. If you are not a current New York State employee, see Employment Opportunities with New York State and find out how to become a New York State employee.

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