Motor Vehicle Field Operations Spec 1

Grade 18

New York State has approximately 62 positions* in this title statewide. You may view a breakdown of positions by county. This position exists in Motor Vehicles, Department of. View links to all New York State agencies including agencies that have this title. For more information, New York State employees can contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322. If you are not a current New York State employee, you can use the Department of Civil Service Web site to explore possible employment opportunities.

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled. If you are viewing a trainee title, please note this number reflects the number of positions established at the journey level. Agencies may fill at the trainee level(s) or at the journey level based on employee qualifications. GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit State Jobs NY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series. The salary schedule for this career ladder is also available.

  1. Motor Vehicle Field Operations Spec 1

    Grade 18

  2. Motor Vehicle Field Operations Spec 2

    Grade 23

Summary of Job Description

As a Motor Vehicle Field Operations Specialist 1, you would work independently, or as a member of a team, to develop and deliver training and provide procedural/technical assistance to DMV state and county office personnel on examination of applications and supporting documents; processing driver licenses and registrations; cashiering and entry of information on the computer to create license and registration/ownership records; courtroom procedures; and computer entry of pleas, convictions, and license sanctions. You would develop an in-depth knowledge of office operations, the types and volume of transactions processed, and issues that impact departmental operations. You would assist in developing training material and publications, conduct on-site management audits of local offices to ensure an optimum level of service to the public, and provide instruction in the proper operation and maintenance of the system's hardware and software. You would provide technical support for a variety of systems used in Central, State/County or Traffic Violations Bureau offices, online procedures, internet transactions, and the Operations System Implementation & Development website, etc. You would provide on-site and central office expertise in the design and implementation process for new and revised programs or initiatives that impact issuing or Traffic Violations Bureau offices. You would provide oversight of office personnel while providing training at a training center or on field assignment, or through online tutorials; you may interact with county clerks, regional managers, district directors, division directors, and executive management on sensitive matters and must be able to respond with tact, diplomacy, and confidence.

View the classification standard for this title, on the Classification and Compensation webpage.

The NYS Title and Salary Plan provides additional information regarding other titles. If there is a classification standard available there will be a link under the column labeled STD. NO. If no link is available there is no classification standard available at this time for that title.

Summary of Minimum Qualifications

Please note: qualifications for this position may be subject to change. If substitutions for education and/or experience are allowed, this information would be available on the announcement.

You must take and pass a Civil Service examination in order to be considered for this position.  

On or before the date of the examination, the candidate must be a qualified employee of New York State Department of Motor Vehicles and have had three months of permanent competitive or 55-b/55-c service as a Supervising Motor Vehicle Representative 1 or Supervising Motor Vehicle Representative 2.

For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.


How to Apply

When this examination is scheduled to be held, the announcement can be found on the Department of Civil Service, Examination Announcements web page. If you do not see an examination currently scheduled please check back on a monthly basis or sign up for announcement notification by email so that you will automatically be notified when new examinations are being offered.

Career Mobility

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through other examinations, additional education and/or work experience or transfer opportunities. For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office. Visit ELMS Online to view established open-competitive, promotion, and transition eligible lists. If you are not a current New York State employee, see Employment Opportunities with New York State and find out how to become a New York State employee.

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