Assnt Insurance Fund Services Rep

Grade 13

New York State has approximately 301 positions* in this title statewide. You may view a breakdown of positions by county. This position exists in State Insurance Fund. View links to all New York State agencies including agencies that have this title. For more information, New York State employees can contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322. If you are not a current New York State employee, you can use the Department of Civil Service Web site to explore possible employment opportunities.

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled. If you are viewing a trainee title, please note this number reflects the number of positions established at the journey level. Agencies may fill at the trainee level(s) or at the journey level based on employee qualifications. GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit State Jobs NY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.

Career Ladder

There is currently no Career Ladder information available for this title.

Summary of Job Description

As an Assistant Insurance Fund Services Representative, you would assist higher level Underwriting or Claims professional staff by processing transactions in the Workers' Compensation (WC) or Disability Benefits Fund (DB) programs. These positions process routine new policies and policy renewals; assist in the provision of routine underwriting policy processing activities; or review, process, and pay routine insurance claims. Tasks will vary based on whether you are assigned to the processing of claims or underwriting activities for the New York State Insurance Fund's Workers' Compensation program or Disability Benefits program, including Paid Family Leave (PFL) Benefits.

View the classification standard for this title, on the Classification and Compensation webpage.

The NYS Title and Salary Plan provides additional information regarding other titles. If there is a classification standard available there will be a link under the column labeled STD. NO. If no link is available there is no classification standard available at this time for that title.

Summary of Minimum Qualifications

Please note: qualifications for this position may be subject to change. If substitutions for education and/or experience are allowed, this information would be available on the announcement.

You must take and pass a Civil Service examination in order to be considered for this position.

For qualified employees of New York State, the examination used to fill this position is called Public Administration Traineeship Transition (PATT).

For qualified employees of the New York State Insurance Fund, candidates must be a qualified employee of the New York State Insurance Fund and have had three months of permanent competitive, non-competitive, labor class, or 55-b/55-c service in a position allocated to a Grade 6 or higher.

For all other qualified individuals, on or before the date of the examination,candidates must have:

Either 1. two years of customer service experience, one year of which includes the development or processing of insurance claims or responding to technical questions from policyholders or claimants;

Or 2. 60 or more semester credit hours of college study AND one year of work experience developing or processing insurance claims or responding to technical questions from policyholders or claimants.

IMPORTANT: Routine clerical, general customer service or reception duties are not considered qualifying.

For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.

00-463 00-500 26-609

How to Apply

When this examination is scheduled to be held, the announcement can be found on the Department of Civil Service, Examination Announcements web page. If you do not see an examination currently scheduled please check back on a monthly basis or sign up for announcement notification by email so that you will automatically be notified when new examinations are being offered.

Career Mobility

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through other examinations, additional education and/or work experience or transfer opportunities. For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office. Visit ELMS Online to view established open-competitive, promotion, and transition eligible lists. If you are not a current New York State employee, see Employment Opportunities with New York State and find out how to become a New York State employee.

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