Sample Resume 1: (Functional)
Janet M. Mirror
428 Main Street, Elmira, NY 00000 (000) 000-5555/000-4444
Objective
Position in Office Support/Customer Service
Career Profile
- Proven administrative, secretarial and general office experience.
- Strong background in all aspects of customer service and support.
- Knowledge of computers: Microsoft Word, PageMaker, File Maker.
- Outstanding typing skills (85 WPM); proficient in use of office equipment.
- Efficient and good natured; excellent reputation with all former employers.
Skills and Abilities
- Provided administrative and secretarial support in various office environments.
- Provided secretarial support for Assistant Vice President as well as task groups and committees.
- Responsible for the organization and efficient processing of bulk mailings to customers.
- Utilized efficient and courteous customer service in both retail and business settings.
- Processed orders, entered and retrieved data using both PC’s and mainframe computers.
- Facilitated spreadsheet and database management for Assistant VP of Marketing/Public Affairs.
- Coordinated provision of communications materials for all segments of the medical center.
- Gained exposure to all aspects of sales, marketing, promotion and public relations activities.
- Maintained accurate, up to date comprehensive and confidential files and records.
- Opened and routed mail to appropriate departments within the company.
- Coordinated and managed multiple priorities and projects on a timely basis.
- Answered busy telephones, directed and routed calls, and scheduled appointments.
Work History
1993 – Present |
General Office Clerk | Elmira Power Company, Elmira, NY |
1989 – 1993 |
Receptionist/Clerk | James Company, Elmira, NY |
1988 – 1989 |
Office Assistant | Temporary Services, Elmira, NY |
1986 – 1988 |
Secretary | Elmira Health Services, Elmira, NY |
1980 – 1986 |
Receptionist/Typist | Elmira Paper Company, Elmira, NY |
1978 – 1978 |
Customer Service Clerk | Precision Company, Elmira, NY |
Education
Elmira Community College, Elmira, NY
A.A.S., Secretarial Science
Precision Company, Elmira, NY
Various Customer Service Seminars
Elmira Health Services, Elmira, NY
Attended various Secretarial Seminars
Obtained JET Proofreading Certificate