Supvg Motor Vehicle Rep 1

Grade 14

New York State has approximately 305 positions* in this title statewide. You may view a breakdown of positions by county. This position exists in Motor Vehicles, Department of. View links to all New York State agencies including agencies that have this title. For more information, New York State employees can contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322. If you are not a current New York State employee, you can use the Department of Civil Service Web site to explore possible employment opportunities.

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled. If you are viewing a trainee title, please note this number reflects the number of positions established at the journey level. Agencies may fill at the trainee level(s) or at the journey level based on employee qualifications. GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit State Jobs NY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series. The salary schedule for this career ladder is also available.

  1. Supvg Motor Vehicle Rep 1

    Grade 14

  2. Supvg Motor Vehicle Rep 2

    Grade 17

  3. Supvg Motor Vehicle Rep 3

    Grade 20

Summary of Job Description

As a Supervising Motor Vehicle Representative 1, you would, depending on the assigned unit or section, act as supervisor or assistant supervisor of a team having substantial in-person or telephone contact with members of the public seeking services or information regarding licenses, registrations, identification, testing, insurance, penalties, hearings, and related agency programs. Generally, you would be responsible for performing tasks and activities to improve and maintain efficient service to Department of Motor Vehicles' clientele. You would use automated systems and frequently communicate with the general public in resolving problems and providing information. In the performance of these tasks, you may interact with uncooperative or sometimes hostile individuals. You would prepare reports covering the work of the office or section and train and cross-train staff. This includes development of staff, monitoring their daily work performance and, as necessary, taking remedial action. You may also be responsible for ensuring proper office internal controls, monitoring daily office operations, and investigating customer complaints. You may be responsible for troubleshooting and maintaining office equipment such as computers, printers, scanners, cameras, kiosks, and Qmatic as well as the daily physical maintenance of the office facility to ensure the comfort and efficiency of the staff and public.

View the classification standard for this title, on the Classification and Compensation webpage.

The NYS Title and Salary Plan provides additional information regarding other titles. If there is a classification standard available there will be a link under the column labeled STD. NO. If no link is available there is no classification standard available at this time for that title.

Summary of Minimum Qualifications

Please note: qualifications for this position may be subject to change. If substitutions for education and/or experience are allowed, this information would be available on the announcement.

You must take and pass a Civil Service Examination in order to be considered for this position.  

On or before the date of the examination,  you must be a qualified employee of the New York State Department of Motor Vehicles and have had three months permanent competitive or 55-b/55-c service as follows:

As a Motor Vehicle License Examiner, Motor Vehicle Representative, or Motor Vehicle Representative (Various Language Parenthetics).

For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.


How to Apply

When this examination is scheduled to be held, the announcement can be found on the Department of Civil Service, Examination Announcements web page. If you do not see an examination currently scheduled please check back on a monthly basis or sign up for announcement notification by email so that you will automatically be notified when new examinations are being offered.

Career Mobility

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through other examinations, additional education and/or work experience or transfer opportunities. For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office. Visit ELMS Online to view established open-competitive, promotion, and transition eligible lists. If you are not a current New York State employee, see Employment Opportunities with New York State and find out how to become a New York State employee.

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