Stores & Mail Operations Supervisor - Grade 12

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Positions

This title exists within Various New York State Agencies and has approximately 153 positions statewide.

View A Breakdown Of
Positions By County

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series.

Salary Information for Office Assnt 1 Stores/Mail
Title Grade Hiring Rate/yr Job Rate/yr
Office Assnt 1 Stores/Mail 06 $35,177 $43,521
Office Assnt 2 Stores/Mail 09 $41,399 $50,884
Stores & Mail Operations Supervisor 12 $48,956 $59,757
Head Mail & Supply Clerk 15 $55,152 $70,317
Head Stores Clerk 15 $58,046 $70,317
Chief Mail & Supply Clerk 21 $75,850 $96,173

All salary grades for trainees titles are non-statutory (NS) equated to the salary grade identified. These grade equations apply to the starting salaries in their respective salary schedule for the traineeship levels.

This title may exist in more than one negotiating unit. This salary schedule represents the most typical salary for this title. Click here to view additional salary information regarding the various bargaining units.

An individual's final salary is determined by the Office of the State Comptroller. This salary schedule does not reflect any Special Salary Treatments

Job Duties

As a Stores & Mail Operations Supervisor, you would:

Supervise a subordinate staff of clerical, stores, vehicle operation, and/or unskilled workers engaged in: the receipt, control, and delivery of a variety of goods or mail; the pickup, processing, and disposition of outgoing mail or goods; the receipt, storage, retrieval, and delivery of supplies or goods from vendors; the maintenance of inventory records; or courier and duplication services.

Assign and reassign work to subordinate staff and schedule daily work to ensure adequate coverage.

Explain procedural changes and provide subordinates with necessary resources and supplementary interpretations to implement these changes.

Instruct new and temporary employees in procedures.

Resolve personnel problems such as grievances and complaints by conferring with subordinate and correcting the problem if appropriate.

Evaluate employee performance.

Discuss work related problems and deficiencies with employees and provide advice and direct corrective action.

Oversee the receipt, storage, and issuance of goods in a storeroom, storehouse, or warehouse.

Plan the layout of storage areas for safety and efficient utilization.

Supervise the receipt of all incoming shipments, identifying the goods received against documentation.

Contact customer agency and/or carriers upon the receipt of damaged goods and arrange for appropriate salvage or account adjustment.

Schedule the receipt and movement of all goods.

Assign lower-level employees to move goods among buildings at a facility by motor vehicle or through other means.

Inspect outgoing shipments to ensure accuracy.

Inventory goods by counting and comparing results with relevant documentation.

Maintain or supervise the maintenance of stock control filing.

Complete or supervise the completion of various forms and reports to account for and control the inventory of goods.

Explain discrepancies between actual count and records.

Discuss with users the substitution of items where necessary.

Investigate complaints from users regarding the quantity and quality of goods.

Plan, organize, and schedule work activities and write procedures to provide for the proper handling and distribution of mail and supplies.

Schedule work activities to ensure the orderly and timely pickup, processing, delivery and storage of mail and supplies.

Compose and revise procedures for the handling and distribution of mail and supplies to ensure efficiency and effectiveness.

Review complaints and take appropriate action to resolve them.

Correspond and confer with local postal authorities to resolve mailing problems.

Maintain up to-date information on rates and regulations of postal services and parcel carriers.

Maintain records.

Prepare and update stock inventory and related records.

Ensure that stock is stored properly.

Ensure by personal observation that designated items or documents are stored in a secure place and that special procedures are followed, as necessary, in their handling and distribution.

Prepare periodic production reports for mail and supply section from reports prepared by subordinate supervisors.

Arrange for removal of obsolete records from agency premises in accordance with contracts with waste dealers and agency policy regarding the destruction of records.

Assist in the preparation of annual and supplemental budgets for the storehouse, distribution center, and/or mail and supply operation.

View the classification standard for this title which illustrates the nature, extent and scope of duties and responsibilities of the classes they describe.

Summary of Minimum Qualifications

Please note: qualifications for this position may be subject to change. If substitutions for education and/or experience are allowed, this information would be available on the announcement.

You must take and pass a Civil Service examination in order to be considered for this position.

For employees of New York State, on or before the date of the examination, you must be a qualified employee of New York State and have had three months of permanent competitive or 55-b/55-c service in a clerical, keyboarding, or paraprofessional* title allocated to Grade 7 or higher. Qualifying titles are available at: https://www.cs.ny.gov/examannouncements/announcements/37837titles.cfm. Only the title(s) listed is qualifying for this examination(s).

*Only paraprofessional titles in an office environment will be considered qualifying. Service in a direct care title is not qualifying experience. Examples of non-qualifying titles are: Developmental Disabilities Secure Care Treatment Aide 1, Direct Support Assistant, Food Service Worker 1, Licensed Practical Nurse, Mental Health Therapy Aide, Security Services Assistant, Youth Division Aide 2, and Youth Division Aide 3.

For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.

37-837010

Please note: qualifications for this position may be subject to change. Job postings on StateJobsNY will contain the most up-to-date qualifications.

How to Apply

When this examination is scheduled to be held, the announcement can be found on the Department of Civil Service, Examination Announcements web page. If you do not see an examination currently scheduled please check back on a monthly basis or sign up for email notification so that you will automatically be notified when new examinations are being offered.

Mobility Options

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through transfers opportunities or other examinations.

For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322.

You can also visit ELMS Online to view established open-competitive, promotion, and transition eligible lists.

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