Homeless Services Rep 2

Grade 23

New York State has approximately 13 positions* in this title statewide. You may view a breakdown of positions by county. This position exists in Temp&Disability Asst, Office of. View links to all New York State agencies including agencies that have this title. For more information, New York State employees can contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322. If you are not a current New York State employee, you can use the Department of Civil Service Web site to explore possible employment opportunities.

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled. If you are viewing a trainee title, please note this number reflects the number of positions established at the journey level. Agencies may fill at the trainee level(s) or at the journey level based on employee qualifications. GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit State Jobs NY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series. The salary schedule for this career ladder is also available.

  1. Homeless Services Representative Trainee 1

    Similar to Grade 13

  2. Homeless Services Representative Trainee 2

    Similar to Grade 14

  3. Homeless Services Rep 1

    Grade 18

  4. Homeless Services Rep 2

    Grade 23

  5. Homeless Services Rep 3

    Grade 62

  6. Homeless Services Rep 4

    Grade 63

  7. Homeless Services Rep 5

    Grade 64

Summary of Job Description

As a Homeless Services Representative 2, you would provide overall guidance and direction to Homeless Services Representatives 1 and clerical support staff in the conduct of inspections of facilities providing emergency shelter to individuals/families experiencing homelessness, set priorities, and provide interpretation of standards and the application of those standards to the inspection process. You may conduct inspections and reviews of facilities with difficult issues; interview facility staff and residents to determine adequacy and quality of services and staffing ratios; prepare reports of inspections and recommend corrective action and conduct follow-up inspections; provide facility operators with interpretations of rules, regulations, and standards and advise them on methods to meet requirements; direct or may personally conduct investigation of complaints; determine validity of the complaints; take necessary steps to correct situations, including administrative actions; coordinate plans with the local district having jurisdiction; and meet with legal staff to discuss non-compliance issues.

View the classification standard for this title, on the Classification and Compensation webpage.

The NYS Title and Salary Plan provides additional information regarding other titles. If there is a classification standard available there will be a link under the column labeled STD. NO. If no link is available there is no classification standard available at this time for that title.

Summary of Minimum Qualifications

Please note: qualifications for this position may be subject to change. If substitutions for education and/or experience are allowed, this information would be available on the announcement.

You must take and pass a Civil Service examination in order to be considered for this position.

On or before the date of the examination, the candidate must be a qualified employee of the New York State Office of Temporary and Disability Assistance and have had three months of permanent competitive or 55-b/55-c service as:

Either A:    a Homeless Services Representative 1, Homeless Services Representative Trainee 1, or Homeless Services Representative Trainee 2.

Or B:    a Housing Specialist 1, Housing Specialist Trainee 1, or Housing Specialist Trainee 2.

Only the title or titles listed are qualifying.

For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.


How to Apply

When this examination is scheduled to be held, the announcement can be found on the Department of Civil Service, Examination Announcements web page. If you do not see an examination currently scheduled please check back on a monthly basis or sign up for announcement notification by email so that you will automatically be notified when new examinations are being offered.

Career Mobility

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through other examinations, additional education and/or work experience or transfer opportunities. For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office. Visit ELMS Online to view established open-competitive, promotion, and transition eligible lists. If you are not a current New York State employee, see Employment Opportunities with New York State and find out how to become a New York State employee.

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