Coord Family Services

Grade 61

New York State has approximately 1 positions* in this title statewide. You may view a breakdown of positions by county. This position exists in Corrections and Community Supervision, Dept of. View links to all New York State agencies including agencies that have this title. For more information, New York State employees can contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322. If you are not a current New York State employee, you can use the Department of Civil Service Web site to explore possible employment opportunities.

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled. If you are viewing a trainee title, please note this number reflects the number of positions established at the journey level. Agencies may fill at the trainee level(s) or at the journey level based on employee qualifications. GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit State Jobs NY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.

Career Ladder

There is currently no Career Ladder information available for this title.

Summary of Job Description

COORDINATOR OF FAMILY SERVICES:  Assist in the development and implementation of facility visiting room standards for operation and monitor facility adherence.  Utilize knowledge obtained through on-site visits to facilities and recommendations provided in task force report.  Develop uniform procedures, guidelines, and standards for all visiting rooms and visiting centers.  Perform initial on-site visits to facilities to provide necessary explanations to staff, survey the status of facility compliance, and discuss any problems which are occurring.  Serve as the Director of Ministerial, Family, and Volunteer Services’ representative in interacting with facility staff up through the Deputy Superintendent level (Program Services and Security) to resolve problems relating to the visiting room/visiting center standards for operation.  Coordinate necessary activities to assist in resolving problems which cross division lines between Program Services and Security Services.  Keep the Director fully informed relative to any major problems which may be occurring, allowing for appropriate and timely intervention at the Director’s level where necessary.  Provide a central administrative liaison for existing and planned for facility children’s centers associated with the inmate visiting program, establishing and maintaining contact with facility staff, inmate workers, and local community volunteer’s resource people. Perform on-site visits to facilities to monitor visiting rooms/visiting centers and to analyze the types of programs being provided, the effectiveness of the programs, and the types of enhancements which are needed to increase the effectiveness of the programs.  Based upon the analysis of existing facility family programs, develop recommendations for the Director concerning needed improvements in the programs and recommendations for standards, policies, and guidelines to govern day care activities.
Meet with facility staff and inmate workers involved with running visitor centers activities to explain standards, policies, and guidelines relating to the program.
Recruit community support for the visitor centers programs, such as attempting to recruit volunteers to assist in staffing programs.  Provide direction to the facilities in how to recruit community support for the programs, such as through religious obligations.
Oversee Family Reunion activities, especially in the context of integration with family visiting and family counseling.  Review existing mechanisms for evaluating inmate eligibility for the Family Reunion Program, analyze their effectiveness, and develop recommendations for both improving and expanding inmate participation.  Review recommendations from facility family reunion staff relative to the benefits to be derived by individual inmates through participation in the Family Reunion Program, as evidenced by counseling interview findings and such inmates’ and their families’ positive family visiting experiences.  Assist the Director in making decisions relative to approving or disapproving applications to participate in the Family Reunion Program, performing necessary research to substantiate recommendations.  Assist in coordinating family visiting needs, such as transportation, housing, and security clearances, for families participating in the Family Reunion Program.  Administer the Family Visiting Bus Program which operates from a base of operations in New York City and Albany.  Establish schedule and ensure that initial scheduling and essential revisions are adhered to.  Resolve scheduling difficulties incurred in the transportation of individual families.  Implement necessary measures to deal with problems such as bus breakdowns, making necessary contacts to alleviate inconveniences to families, inmates, and facility staff.  Coordinate the processing of billings relating to the Bus Program, referring major problems to the Director.  Supervise subordinate staff.

View the classification standard for this title, on the Classification and Compensation webpage.

The NYS Title and Salary Plan provides additional information regarding other titles. If there is a classification standard available there will be a link under the column labeled STD. NO. If no link is available there is no classification standard available at this time for that title.

Summary of Minimum Qualifications

There is currently no Min Qual details available for this title.

For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.

How to Apply

When this examination is scheduled to be held, the announcement can be found on the Department of Civil Service, Examination Announcements web page. If you do not see an examination currently scheduled please check back on a monthly basis or sign up for announcement notification by email so that you will automatically be notified when new examinations are being offered.

Career Mobility

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through other examinations, additional education and/or work experience or transfer opportunities. For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office. Visit ELMS Online to view established open-competitive, promotion, and transition eligible lists. If you are not a current New York State employee, see Employment Opportunities with New York State and find out how to become a New York State employee.

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