Business Services Center Analyst 2

Grade 23

New York State has approximately 40 positions* in this title statewide. You may view a breakdown of positions by county. This position exists in General Services, Office of. View links to all New York State agencies including agencies that have this title. For more information, New York State employees can contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322. If you are not a current New York State employee, you can use the Department of Civil Service Web site to explore possible employment opportunities.

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled. If you are viewing a trainee title, please note this number reflects the number of positions established at the journey level. Agencies may fill at the trainee level(s) or at the journey level based on employee qualifications. GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit State Jobs NY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series. The salary schedule for this career ladder is also available.

  1. Business Services Center Analyst Trainee 1

    Similar to Grade 13

  2. Business Services Center Analyst Trainee 2

    Similar to Grade 14

  3. Business Services Center Analyst 1

    Grade 18

  4. Business Services Center Analyst 2

    Grade 23

  5. Business Services Center Analyst 3

    Grade 25

  6. Business Services Center Analyst 4

    Grade 27

Summary of Job Description

As a Business Services Center Analyst 2, you would be responsible for overseeing a section within a Finance or Human Resources Service Line including the supervision of two to three teams led by Business Services Center Analyst 1s. Positions may report to a Business Services Center Analyst 3 within a Support Service Line function and be assigned to perform professional level work that also entails supervision of two or more Business Services Center Analyst 1s. You would also update Service Line policies and procedures; resolve the most difficult Service/Support Line related issues; analyze proposed and enacted legislation, regulations and form changes for impact on Service Line processing systems and workload; and perform the full range of supervisory duties for subordinate Business Services Center Analyst 1s.

View the classification standard for this title, on the Classification and Compensation webpage.

The NYS Title and Salary Plan provides additional information regarding other titles. If there is a classification standard available there will be a link under the column labeled STD. NO. If no link is available there is no classification standard available at this time for that title.

Summary of Minimum Qualifications

Please note: qualifications for this position may be subject to change. If substitutions for education and/or experience are allowed, this information would be available on the announcement.

You must take and a pass a Civil Service examination in order to be considered for this title.

On or before the date of examination, you must be a qualified employee of the New York State Office of General Services and have had three months of permanent competitive or 55-b/55-c service as:

Either A. Business Services Center Analyst 1, Business Services Center Analyst Trainee 1, or Business Services Center Analyst Trainee 2;

Or B. Assistant Office Services Manager, Administrative Specialist 1, Auditor 1, Business Systems Analyst 1, Contract Management Specialist 1, Head Account Clerk, Head Audit Clerk, Human Resources Specialist 1, Human Resources Specialist 1 (Labor), Human Resources Specialist 1 (Spanish Language), Internal Auditor 1, Payroll Examiner 3, Purchasing Agent, Senior Accountant, Senior Administrative Analyst, Senior Auditor, Senior Budgeting Analyst, or Training Specialist 1.

If you were permanently appointed to a qualifying title on or before February 13, 2023, and have served continuously in this title since that date, you are eligible to file for this examination.

For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.


How to Apply

When this examination is scheduled to be held, the announcement can be found on the Department of Civil Service, Examination Announcements web page. If you do not see an examination currently scheduled please check back on a monthly basis or sign up for announcement notification by email so that you will automatically be notified when new examinations are being offered.

Career Mobility

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through other examinations, additional education and/or work experience or transfer opportunities. For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office. Visit ELMS Online to view established open-competitive, promotion, and transition eligible lists. If you are not a current New York State employee, see Employment Opportunities with New York State and find out how to become a New York State employee.

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