Information Technology Specialist 1

Grade 14

New York State has approximately 433 positions* in this title statewide. You may view a breakdown of positions by county. This position exists in various agencies statewide. View links to all New York State agencies including agencies that have this title. For more information, New York State employees can contact the Career Mobility Office at (518) 485-6199 or (800) 553-1322. If you are not a current New York State employee, you can use the Department of Civil Service Web site to explore possible employment opportunities.

*The number of positions is approximate and represents the number of positions established (both filled and vacant); it is not an indication or reference to position type or duration, or intent to be filled. If you are viewing a trainee title, please note this number reflects the number of positions established at the journey level. Agencies may fill at the trainee level(s) or at the journey level based on employee qualifications. GOT-IT does not provide information on any job postings or job availability. For information on current job postings, please visit State Jobs NY. You may also visit specific New York State Agency websites for information about an agency and its job opportunities.

Career Ladder

A listing of titles that are most commonly used as steps for upward mobility for this title series. The salary schedule for this career ladder is also available.

  1. Information Technology Assistant

    Grade 12

  2. Information Technology Specialist 1

    Grade 14

  3. Information Technology Specialist 2

    Grade 18

  4. Information Technology Specialist 3

    Grade 23

  5. Information Technology Specialist 4

    Grade 25

Summary of Job Description

As an Information Technology Specialist 1 or 2, you would conduct or assist in business/systems analysis. This may include such activities as: 1) documenting business systems or processes by describing all relevant factors including work flow processes and data input/output activities; describing data elements and overall program goals, objectives, and external considerations, such as federal and state legislative mandates; developing and administering a transactional, dynamic, or interactive website; or designing, developing, and administering database systems to support IT applications. 2) gathering, organizing, and performing preliminary analysis of information about costs/benefits, advantages/disadvantages, and technical feasibility of designing and implementing proposed systems. 3) participating in meetings and working with agency management, users, vendors, consultants, and IT staff to discuss IT solution options and to assist in recommending appropriate system platforms for meeting program requirements. 4) assisting in analyzing the impact of implementing new or modified systems on computer resources and other agency programs; assisting with various design activities such as creating program specifications, work flow diagrams or structured charts, and logical data models; participating in the testing phase of application development such as assisting in the development of test plans, test conditions, and validation testing; developing, preparing, and assisting with documentation preparation for the system, including run books for computer operations staff, procedural manuals and online help instructions for users, and technical documentation manuals for IT staff; performing installation, administration, testing, and maintenance of hardware and software; deploying, configuring, or maintaining and assisting in developing and planning networked or telecommunications systems; assisting in the development of enterprise information security procedures and protocols; and providing and administering training in hardware and software technologies.

View the classification standard for this title, on the Classification and Compensation webpage.

The NYS Title and Salary Plan provides additional information regarding other titles. If there is a classification standard available there will be a link under the column labeled STD. NO. If no link is available there is no classification standard available at this time for that title.

Summary of Minimum Qualifications

Please note: qualifications for this position may be subject to change. If substitutions for education and/or experience are allowed, this information would be available on the announcement.

You must take and pass an examination in order to be considered for this position.

Candidates must have either:

1. An associate's or higher-level degree in computer science, computer information systems, telecommunications, or management information systems;


2. a minimum of 60 college semester credit hours including at least 15 credit hours in computer science;


3. a total of one year of experience in the following computer related areas: network, server, storage, and systems management; telecommunications; IT customer support and training; computer installation, diagnosis and repair; technical writing; computer security; knowledge management; database administration, design and management; internet/intranet development, design, and maintenance; information technology project management; design and development of geographic information systems or computer aided drafting applications; computer programming; business/systems analysis; program design; or program testing.

For informational purposes only, click on the examination number(s) listed below to see the current or previous examination(s) that are used to fill this title.


How to Apply

When this examination is scheduled to be held, the announcement can be found on the Department of Civil Service, Examination Announcements web page. If you do not see an examination currently scheduled please check back on a monthly basis or sign up for announcement notification by email so that you will automatically be notified when new examinations are being offered.

Career Mobility

Career mobility is not just limited to the titles in the Career Ladder, above. Additional movement may be achieved through other examinations, additional education and/or work experience or transfer opportunities. For additional information or clarification of transfer determinations, current State employees should contact the Career Mobility Office. Visit ELMS Online to view established open-competitive, promotion, and transition eligible lists. If you are not a current New York State employee, see Employment Opportunities with New York State and find out how to become a New York State employee.

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